Teaches an existing feature, use case, or best practice. Real examples from Ecommerce brands, captured from actual signups.
Feature tip emails teach existing users something useful they have not tried. They deepen usage, which keeps people around and makes upgrades easier to sell.
Say what the feature does for the reader before how it works: "Save an hour a week" beats "Try our new shortcut".
A short GIF or screenshot of the feature does most of the teaching. Keep the copy to two or three lines.
Tips tied to what someone already does feel relevant; random feature tours feel like noise.
What the 5 examples in this collection have in common.