SaaS Churn Prevention Email Templates

We haven't seen you in a while, {{firstName}}

Everything okay? Your {{productName}} account is waiting.

You're using 30% of {{productName}} - here's what you're missing

Features you haven't tried yet.

You just hit {{milestone}} with {{productName}}

A quick celebration of what you've built.

Before you make any changes, {{firstName}}

Can we talk about what's not working?

Your {{productName}} payment didn't go through

Quick fix to keep your account active.

Quick question about your team changes, {{firstName}}

Noticed some changes on your account.

Here's what {{productName}} did for you this month

Your monthly impact report is ready.

Your {{productName}} renewal is coming up on {{renewalDate}}

Here's what you've accomplished this year.

Thanks for the honest feedback, {{firstName}}

I read your response and want to help.

We're sorry to see you go, {{firstName}}

Your account is cancelled, but the door is always open.

Thinking about switching? Let's talk first

Before you decide, here's what you'd lose.

Need a hand getting started, {{firstName}}?

You're almost there. Let me help.

Save {{savingsPercent}}% by switching to annual, {{firstName}}

Lock in your rate and save.