Updated 2025-01-15

12 Loops Alternatives for SaaS Teams

Loops is solid. But depending on what you need, there might be a better fit. Here are 12 alternatives I actually tested.

TL;DR

Loops is a good SaaS email tool, but: if you want AI to write your emails, use Sequenzy ($49/mo for 10k vs Loops' ~$99). Need advanced behavioral triggers? Customer.io. Just transactional? Resend has better DX. Want more power? ActiveCampaign or Encharge.

12 Best Loops Alternatives

Our Pick for SaaS Companies
#1
Sequenzy

What if you could describe an email sequence and AI just... wrote it? That's Sequenzy. Plus native Stripe sync, so your customer data is always current without lifting a finger.

Visit
Best for
SaaS founders who'd rather not write emails
Pricing
$49/month for 10,000 subscribers

Pros

  • AI generates entire sequences -describe what you want, get emails
  • Stripe integration that actually works (auto-sync customers)
  • 2x the subscribers for the same price as Loops
  • Marketing + transactional in one platform
  • Direct access to the founder for support

Cons

  • Newer than Loops -less proven at scale
  • No SMS (yet)
  • Smaller template library
  • Community/resources still growing
#2
Customer.io

The heavyweight for product-led growth. If you need to trigger emails based on what users do in your app, Customer.io is probably the most powerful option. Not cheap, not simple, but very capable.

Visit
Best for
PLG companies with complex user journeys
Pricing
$100/mo for 5k profiles (Essentials)

Pros

  • Best-in-class behavioral automation
  • Multi-channel: email, push, SMS, in-app messages
  • Segment by any event or user property
  • Excellent API and webhooks
  • Actually built for product-led growth

Cons

  • 2x the price of Loops or Sequenzy
  • Not plug-and-play -requires setup
  • Learning curve is steep
  • Overkill if you just need simple emails
#3
Userlist

Email automation built specifically for SaaS onboarding. Strong focus on company-based accounts, user roles, and trial conversion flows. Made by SaaS people for SaaS people.

Visit
Best for
B2B SaaS with team accounts and complex onboarding
Pricing
$99/mo for 5,000 users

Pros

  • Company + user model built in (great for B2B)
  • Designed specifically for SaaS onboarding
  • Good visual automation builder
  • In-app messages included
  • Thoughtful SaaS-specific features

Cons

  • Pricier than simpler alternatives
  • Smaller company, smaller community
  • Not for B2C or simple newsletters
  • Fewer integrations than big players
#4
Bento

SaaS marketing automation with AI features and a unique event-driven approach. Does things differently than most tools -powerful once you get it, but expect a learning curve.

Visit
Best for
SaaS teams wanting event-driven marketing with AI
Pricing
$30/mo for 1k subs, scales up

Pros

  • AI content generation built in
  • Built for SaaS event tracking
  • Chat + email in one platform
  • Good documentation
  • Transactional included

Cons

  • Does things very differently than other tools
  • Steep learning curve to master
  • Smaller than alternatives
  • Takes time to understand the approach
#5
Resend

Developer experience perfected. If you just need transactional email and want a beautiful API with React Email templates, Resend is it. But no marketing features -at all.

Visit
Best for
Developers who only need transactional
Pricing
$20/month for 50,000 emails

Pros

  • Best developer experience, full stop
  • React Email for building templates
  • Modern SDKs for every language
  • Very affordable for transactional volume
  • Documentation is excellent

Cons

  • Zero marketing features
  • No subscriber management
  • No campaigns, no automations, no broadcasts
  • You'll need a second tool for marketing
#6
Intercom

The customer messaging platform that does email too. If you're already using Intercom for chat and support, adding their email features keeps everything in one place.

Visit
Best for
Teams already using Intercom for support
Pricing
$74/mo base + per seat pricing

Pros

  • Chat, email, and product tours in one platform
  • Powerful user targeting and segmentation
  • Good in-app messaging capabilities
  • Strong B2B SaaS focus
  • Product tours and onboarding flows

Cons

  • Gets expensive fast with seat-based pricing
  • Email is a secondary feature, not the focus
  • Complex pricing model
  • Overkill if you just need email
#7
Encharge

Marketing automation specifically for SaaS. Strong on behavioral emails, trial conversion flows, and user scoring. Like ActiveCampaign but focused on software companies.

Visit
Best for
SaaS teams wanting serious automation power
Pricing
$79/mo for 2,000 subs, scales from there

Pros

  • Powerful visual flow builder
  • Behavior-based triggers that make sense for SaaS
  • Native integrations with Segment, Stripe, Intercom
  • User scoring and lead qualification
  • Good for trial-to-paid conversion flows

Cons

  • More expensive than Loops
  • No transactional email support
  • Can be overkill for simple needs
  • Smaller company = smaller community
#8
Vero

Behavioral email marketing that's been around since 2012. Strong focus on event-triggered campaigns and user lifecycle. A solid middle ground between simple tools and Customer.io complexity.

Visit
Best for
Teams wanting behavioral email without the Customer.io price tag
Pricing
$54/mo for 10,000 users

Pros

  • Good behavioral and event-based automation
  • Reasonable pricing for what you get
  • Been around a while -stable and reliable
  • Push notifications included
  • Visual workflow builder

Cons

  • Less powerful than Customer.io
  • Interface feels a bit dated
  • Smaller community than big players
  • No transactional email
#9
ActiveCampaign

The automation king. If you need complex workflows with crazy branching logic, lead scoring, and sales CRM integration, this is the heavy artillery. Not simple, but nothing else matches its power.

Visit
Best for
Businesses with complex automation requirements
Pricing
$79/mo for 10k (Lite), more for advanced

Pros

  • Most powerful automation builder available
  • Built-in CRM with sales pipeline
  • Can automate basically anything
  • Good deliverability
  • Massive integration library

Cons

  • Learning curve is real
  • Pricing adds up with CRM features
  • Overkill for simple email needs
  • No native transactional email
#10
Postmark

Transactional email with exceptional deliverability. They're picky about who they let on (which is why deliverability is so good). Great for receipts, notifications, password resets.

Visit
Best for
Apps that need bulletproof transactional email
Pricing
$15/mo for 10,000 emails

Pros

  • Exceptional deliverability (they reject bad actors)
  • Clean, well-documented API
  • Message streams keep things organized
  • 40-day email history
  • Real human support

Cons

  • No marketing email features
  • They'll reject you if your use case is sketchy
  • Need separate tool for campaigns
  • More expensive than SES at very high volume
#11
HubSpot

The all-in-one CRM with email marketing built in. If you want sales, marketing, and customer service in one platform (and have the budget), HubSpot is hard to beat.

Visit
Best for
Teams wanting CRM + email + sales in one ecosystem
Pricing
Free tier, then $20/mo+ for marketing features

Pros

  • Full CRM included
  • Email, landing pages, forms all in one
  • Sales and marketing alignment
  • Great for larger teams
  • Tons of integrations

Cons

  • Can get very expensive at scale
  • Complexity increases with features
  • Not SaaS-specific
  • Email is just one part of the platform
#12
Drip

E-commerce focused but with strong automation that SaaS teams can leverage. Good visual workflow builder and behavioral triggers. Worth considering if you sell digital products.

Visit
Best for
SaaS with digital products or e-commerce elements
Pricing
$39/mo for 2,500 contacts

Pros

  • Strong visual automation builder
  • Good behavioral segmentation
  • Revenue attribution
  • Solid integrations
  • Good for product launches

Cons

  • E-commerce focused (not pure SaaS)
  • Gets pricey at scale
  • No transactional email
  • Might feel odd if you're pure B2B SaaS

Why Consider Alternatives to Loops

No AI to help write content

Loops expects you to write all your emails manually. If you're a founder wearing 10 hats, you might want AI to draft sequences so you can just edit and send. Sequenzy does this.

No native Stripe integration

For SaaS founders, having customer data from Stripe sync automatically is huge. Loops requires Segment or manual setup. Sequenzy has native Stripe sync built in.

Pricing doubles from 5k to 10k subs

Loops is $49 for 5k subs but jumps to roughly $99 for 10k. Sequenzy gives you 10k for $49. If you're growing fast, that difference adds up.

Automation could be more powerful

Loops' automation is fine for basic flows. But if you need complex branching, lead scoring, or advanced behavioral triggers, tools like Customer.io or Encharge offer more.

Feature Comparison

FeatureLoopsSequenzyCustomer.ioEnchargeResendBentoActiveCampaign
Price at 10k
~$99
$49
$150+
$99+
$20
~$60
$79+
AI content
Stripe sync
Transactional
Visual flows
Behavioral
Basic
Good
Best
Good
Good
Good
Multi-channel
API
Good
Good
Excellent
Good
Best
Good
Good

When to Use Each Platform

Choose Sequenzy if...
  • You want AI to write your email sequences
  • You use Stripe and want automatic customer sync
  • You want 10k subscribers without paying double
  • You'd rather text the founder than file tickets
Choose Stay with Loops if...
  • You like their interface (it is genuinely nice)
  • You don't need AI content generation
  • Your current setup is working well
  • You prefer a more established player
Choose Customer.io if...
  • You have a complex product with many user journeys
  • You need advanced behavioral triggers
  • You want email, push, SMS, in-app together
  • You have engineering resources for proper setup
Choose Resend if...
  • You only need transactional email
  • Developer experience is your top priority
  • You'll add marketing email separately later
  • You want the cheapest reliable option
Choose Encharge if...
  • You need serious automation for trial conversion
  • You want lead scoring and user qualification
  • ActiveCampaign feels too enterprise-y
  • You're focused on the SaaS sales funnel
Choose ActiveCampaign if...
  • You need the most powerful automation possible
  • You also want CRM and sales pipeline
  • You have time to learn a complex tool
  • Email is critical to your business

Honest take on Loops vs the alternatives

Let me be real: Loops is a good product. Their interface is clean, it's built for SaaS, and it works. If you're happy with it, there's no urgent reason to switch.

But there are a few situations where an alternative makes more sense:

If you hate writing emails: Sequenzy

The biggest difference between Loops and Sequenzy is AI. With Sequenzy, you describe what you want ("a 5-email onboarding sequence for a project management SaaS targeting startup founders") and it generates the whole thing. You edit and tweak, but you're not staring at a blank page.

Plus, Sequenzy's Stripe integration is native -customers sync automatically. No Segment setup, no manual imports.

Oh, and 10k subscribers costs $49 on Sequenzy vs roughly $99 on Loops. Same features, half the price.

If you need advanced behavioral stuff: Customer.io

Customer.io is expensive ($100+/month) and complex to set up, but it's the most powerful behavioral email platform out there. If you need to:

  • Trigger emails based on specific user actions in your app
  • Build complex multi-branch workflows
  • Send push notifications and in-app messages alongside email
  • Score leads based on engagement

Then Customer.io is worth the premium. It's not for everyone, but for PLG companies with complex user journeys, nothing else matches it.

If you just need transactional: Resend

Resend has the best developer experience in transactional email. Period. The API is beautiful, React Email templates are great, and it's cheap ($20/month for 50k emails).

The catch: it's transactional only. No marketing features whatsoever. But if you're okay using two tools (Resend for transactional + something else for marketing), this combo often makes sense.

If budget is tight: Brevo

Brevo (formerly Sendinblue) isn't sexy, but it's affordable. Unlimited contacts, pay per email. If you're bootstrapping and need to watch every dollar, it's a legitimate option.

The pricing reality

Let's talk numbers at 10,000 subscribers:

  • Loops: ~$99/month
  • Sequenzy: $49/month (2x subscribers for the same price)
  • Customer.io: $150+/month (but way more features)
  • Encharge: ~$99/month
  • Resend: $20/month (transactional only)
  • Brevo: $25+/month (pay per email)

For most SaaS founders, Sequenzy offers the best value. You get AI, Stripe integration, and double the subscribers for the same price. But if you prefer Loops' interface and don't need AI, it's still a solid choice.

Migration from Loops

Switching from Loops isn't hard:

  1. Export contacts - Loops lets you export as CSV
  2. Screenshot your flows - Document automations before changing anything
  3. Import to new platform - Most have Loops import or CSV import
  4. Recreate automations - Tedious but straightforward
  5. Swap API calls - Update your app to use new platform's API
  6. Point DNS - Update sending domain if needed

Most migrations take a weekend for simple setups. Factor in a week if you have complex automations.

Frequently Asked Questions

Sequenzy if you want AI content generation and Stripe integration at $49/mo for 10k subscribers (vs Loops' ~$99). Customer.io if you need advanced behavioral automation and can afford $150+/month. Both are built for SaaS like Loops.

Yes, Loops is solid. It's built specifically for SaaS, has a clean interface, includes transactional email, and has good deliverability. Main limitations: no AI content generation and no native Stripe integration.

At 10,000 subscribers: Loops costs roughly $99/month, Sequenzy costs $49/month. Sequenzy also includes AI content generation and native Stripe sync. Same core features, half the price, plus AI.

No, Loops doesn't have AI content generation. You write all email content manually. If you want AI to generate sequences based on your goals, Sequenzy is currently the best SaaS-focused option.

Yes, Loops includes transactional emails on all plans at no extra cost. This is a big advantage over platforms like Mailchimp that charge separately for transactional.

Customer.io is better for PLG companies needing advanced behavioral triggers. It's more expensive ($150+/month) and complex to set up, but offers multi-channel messaging and sophisticated event-based automation. Loops is simpler and cheaper but less powerful.

Not natively. You can connect Loops to Stripe via Segment or Zapier, but it requires additional setup. Sequenzy has native Stripe integration that syncs customers automatically without extra tools.

Sequenzy offers better value: 10k subscribers for $49 vs Loops' ~$99, plus AI to help write emails (saving time when you're wearing many hats). Loops is good if you prefer their interface and don't need AI help.

Resend. Best developer experience, $20/month for 50k emails. But it's transactional only -no marketing features. Postmark is another great option with exceptional deliverability, $15/month for 10k emails.

Loops for simplicity, ActiveCampaign for power. Loops is easier to use and built for SaaS. ActiveCampaign has the most powerful automation builder but steep learning curve. Choose based on whether you need complex automation or simple flows.

Ready to try Sequenzy?

Start your free trial today. AI-generated sequences, Stripe integration, and direct founder support included.

Related Comparisons

Sequenzy - Complete Pricing Guide

Pricing Model

Sequenzy uses subscriber-based pricing. You only pay for subscribers active in sequences (automations). Inactive subscribers are free to store.

All Pricing Tiers

  • 0-100 subscribers: Free (Free annually) - 2k emails/month
  • 101-1,000 subscribers: $19/month ($205/year annually) - 20k emails/month
  • 1,001-5,000 subscribers: $29/month ($313/year annually) - 125k emails/month
  • 5,001-10,000 subscribers: $49/month ($529/year annually) - 300k emails/month
  • 10,001-25,000 subscribers: $99/month ($1069/year annually) - 875k emails/month
  • 25,001-50,000 subscribers: $199/month ($2149/year annually) - 2M emails/month
  • 50,001-100,000 subscribers: $349/month ($3769/year annually) - 4.5M emails/month
  • 100,000+ subscribers: Custom pricing (Custom annually) - Unlimited emails/month

Yearly billing: All plans offer a 10% discount when billed annually.

Free Plan Features (0-100 subscribers)

  • Up to 100 subscribers in sequences
  • 2,000 emails/month
  • Email campaigns
  • Email sequences
  • Advanced analytics
  • Advanced segments
  • Stripe integration
  • API access
  • "Built by Sequenzy" branding

Paid Plan Features (1,000 - 100,000 subscribers)

  • Subscribers in sequences
  • Monthly email quota
  • Email campaigns
  • Email sequences
  • Advanced analytics
  • Advanced segments
  • Stripe integration (Segment by LTV & MRR)
  • API access
  • Priority support
  • No branding

Enterprise Plan Features (100,000+ subscribers)

  • Unlimited subscribers
  • Unlimited emails
  • Advanced analytics
  • Advanced segments
  • Stripe integration
  • Dedicated support
  • Custom integrations
  • SLA guarantee
  • No branding

Important Pricing Notes

  • You only pay for subscribers who are active in automations/sequences
  • Storing inactive subscribers is free
  • No hidden fees - all features included in the price
  • No credit card required for free tier

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