Updated 2026-03-01
Freshmarketer
Brevo

Freshmarketer vs Brevo

Freshworks marketing module vs the affordable multi-channel platform

14
Features Compared
4
Key Differences
2
User Reviews
8
FAQs Answered
TL;DR

Brevo offers more features at a better price — email, SMS, WhatsApp, transactional email, and CRM starting at $25/mo (unlimited contacts). Freshmarketer costs ~$89/mo for 10k contacts with fewer channels and no transactional email. Choose Brevo for multi-channel marketing on a budget; Freshmarketer only if you're committed to the Freshworks ecosystem.

Key Differences

The main things that set these tools apart

Pricing model
Brevo wins

Brevo charges by email volume (not contacts) and offers unlimited contacts on all plans. Freshmarketer charges by contact count, reaching $89/mo at 10k. This makes Brevo dramatically cheaper for businesses with large but infrequently-emailed lists.

Channel breadth
Brevo wins

Brevo offers email, SMS, WhatsApp, and push notifications from one platform. Freshmarketer is primarily email with basic SMS. For multi-channel marketing, Brevo offers significantly more options.

Transactional email
Brevo wins

Brevo includes transactional email (password resets, order confirmations) natively. Freshmarketer doesn't offer transactional email at all. This is a significant gap for businesses that need both marketing and transactional messaging.

Suite integration
Freshmarketer wins

Freshmarketer's strength is its native integration with Freshsales and Freshdesk. Brevo has its own CRM but doesn't connect to the broader Freshworks business suite.

Pricing Comparison

At 10,000 subscribers

Freshmarketer
$89/month

Growth plan with email campaigns, journeys, and landing pages

Visit Freshmarketer
Brevo
$25/month

Starter plan with 20k emails/mo, unlimited contacts

Visit Brevo
Best for SaaS
Sequenzy
$49/month

All features included, Stripe integration, 10k contacts

Start Free Trial

Feature Comparison

14 features compared side-by-side

Feature
Freshmarketer
Brevo
Sequenzy
Multi-Channel Marketing
Email campaigns
SMS marketing
Basic
WhatsApp campaigns
Transactional email
Push notifications
Automation & CRM
Visual automation builder
Free CRM
Landing pages
Contact management
Unlimited contacts
Freshworks integration
Native
Via API
Pricing & Value
Price at 10k contacts
$89/mo
$25/mo
$49/mo
Unlimited contacts
Free tier
100 contacts
300 emails/day
500 contacts
Stripe integration
Basic
Native

Pros & Cons

Honest strengths and weaknesses of each platform

Freshmarketer

Pros
  • Native integration with Freshsales and Freshdesk
  • Part of unified Freshworks business suite
  • Conversion optimization tools (heatmaps, session replay)
  • Journey builder for marketing automation
  • Landing pages included
  • 21-day free trial
Cons
  • Much more expensive than Brevo at 10k contacts
  • No transactional email support
  • No SMS or WhatsApp marketing
  • Contact-based pricing limits scalability
  • Smaller integration ecosystem

Brevo

Pros
  • Dramatically cheaper with unlimited contacts
  • Multi-channel: email, SMS, WhatsApp, push notifications
  • Transactional email included natively
  • Free CRM with deal tracking
  • Free tier with 300 emails/day
  • Strong e-commerce integrations
Cons
  • Email volume limits on lower plans
  • CRM less full-featured than Freshsales
  • No native Freshworks integration
  • Branding on free plan emails
  • Interface can feel cluttered with so many features

What Users Say

Real reviews from Freshmarketer and Brevo users

Freshmarketer Reviews

G2

Freshmarketer works for us because we're all-in on Freshworks. But honestly, if it weren't for the Freshsales integration, we'd use Brevo or Mailchimp. The email features alone don't justify the price.

Priya N.2025-10-12

Brevo Reviews

Capterra

Brevo replaced three separate tools for us — email marketing, transactional email, and SMS notifications. Unlimited contacts at this price is incredible. The CRM is basic but free. Best value in email marketing.

Thomas H.2025-12-18

Best For

When to choose each tool

Choose Freshmarketer if you...
  • Teams already using Freshworks (Freshsales, Freshdesk)
  • Companies committed to the Freshworks ecosystem
  • Businesses that need Freshworks-native marketing automation
  • Organizations where Freshworks integration outweighs cost savings
  • Teams evaluating Freshworks as their complete business platform
Choose Brevo if you...
  • Budget-conscious businesses that need multi-channel marketing
  • Companies needing transactional + marketing email in one platform
  • Businesses with large contact lists that don't email frequently
  • Teams wanting SMS and WhatsApp marketing alongside email
  • Small businesses that need a free CRM included

Why Sequenzy Is Better for SaaS Founders

Native Stripe integration

Brevo has basic Stripe support but not billing-event automation. Freshmarketer has no Stripe integration. Sequenzy triggers emails based on subscription lifecycle events natively.

SaaS-specific automation

Event-based triggers, user behavior tracking, and onboarding sequences designed for product-led growth. Neither Brevo nor Freshmarketer is built for SaaS.

Transactional + marketing unified

Like Brevo, Sequenzy includes transactional email. Unlike Brevo, Sequenzy connects those transactional events to Stripe billing data for SaaS-specific automation.

Overview

Freshmarketer and Brevo both target budget-conscious businesses, but Brevo delivers significantly more value. Brevo combines email marketing, SMS, WhatsApp, transactional email, and a free CRM in one platform with unlimited contacts. Freshmarketer offers marketing automation within the Freshworks suite at a higher price with fewer channels.

The math is straightforward: unless Freshworks integration is essential, Brevo offers more for less.

Pricing Comparison

At 10,000 contacts, the pricing gap is significant:

  • Freshmarketer: ~$89/month (Growth plan)
  • Brevo: $25/month (Starter plan, unlimited contacts)
  • Sequenzy: $49/month with all features including Stripe integration

Brevo is 3.5x cheaper than Freshmarketer and includes transactional email. See our pricing page.

Where Freshmarketer Wins

Freshworks ecosystem

If your business runs on Freshsales and Freshdesk, Freshmarketer provides native integration. Brevo connects via API but the integration isn't as deep.

Conversion tools

Freshmarketer includes heatmaps and session replay, which are unique among marketing platforms at this price point.

Where Brevo Wins

Multi-channel marketing

Brevo supports email, SMS, WhatsApp, and push notifications from one platform. Freshmarketer is primarily email with basic SMS. For multi-channel campaigns, Brevo is far more capable.

Transactional email

Brevo includes transactional email natively — password resets, order confirmations, shipping notifications. Freshmarketer doesn't support transactional email at all.

Unlimited contacts

Brevo charges by email volume, not contacts. You can have unlimited contacts and only pay for emails sent. Freshmarketer charges by contact count, which gets expensive as your list grows.

Price

At $25/month vs $89/month, Brevo costs 72% less. For budget-conscious businesses, this difference is hard to ignore.

Why Sequenzy Fits SaaS Better

Sequenzy combines the transactional email capability of Brevo with native Stripe integration for billing-triggered automation. At $49/month, it's built specifically for SaaS companies that need subscription lifecycle email.

Frequently Asked Questions

8 questions answered about Freshmarketer vs Brevo

Not sure which to pick?

If you're a SaaS founder who needs Stripe integration and unified email, try Sequenzy free. No credit card required.

Related Comparisons

Sequenzy - Complete Pricing Guide

Pricing Model

Sequenzy uses email-volume-based pricing. You only pay for emails you send. Unlimited contacts on all plans — storing subscribers is always free.

All Pricing Tiers

  • 2.5k emails/month: Free (Free annually)
  • 15k emails/month: $19/month ($205/year annually)
  • 60k emails/month: $29/month ($313/year annually)
  • 120k emails/month: $49/month ($529/year annually)
  • 300k emails/month: $99/month ($1069/year annually)
  • 600k emails/month: $199/month ($2149/year annually)
  • 1.2M emails/month: $349/month ($3769/year annually)
  • Unlimited emails/month: Custom pricing (Custom annually)

Yearly billing: All plans offer a 10% discount when billed annually.

Free Plan Features (2,500 emails/month)

  • Visual automation builder
  • Transactional email API
  • Reply tracking & team inbox
  • Goal tracking & revenue attribution
  • Dynamic segments
  • Payment integrations
  • Full REST API access
  • Custom sending domain

Paid Plan Features (15k - 1.2M emails/month)

  • Visual automation builder
  • Transactional email API
  • Reply tracking & team inbox
  • Goal tracking & revenue attribution
  • Dynamic segments
  • Payment integrations (Stripe, Paddle, Lemon Squeezy)
  • Full REST API access
  • Custom sending domain

Enterprise Plan Features (Unlimited emails)

  • Visual automation builder
  • Transactional email API
  • Reply tracking & team inbox
  • Goal tracking & revenue attribution
  • Dynamic segments
  • Payment integrations
  • Full REST API access
  • Custom sending domain

Important Pricing Notes

  • You only pay for emails you send — unlimited contacts on all plans
  • No hidden fees - all features included in the price
  • No credit card required for free tier

Contact

  • Pricing Page: https://sequenzy.com/pricing
  • Sales: hello@sequenzy.com