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Shopify Email pricing guide

Shopify Email Pricing Explained

Shopify Messaging email pricing includes 10,000 free emails each month, then per-email charges on additional sends.

Updated Jun 16, 2026·1 checked source·Independent guide
Quick answer

Shopify's help center says Shopify Messaging email is available on Basic, Grow, Advanced, and Plus plans. Stores on those plans receive 10,000 free emails at the beginning of every month. After 10,000 emails, Shopify charges $1 USD per 1,000 additional emails up to 300,000 emails, $0.65 USD per 1,000 after 300,000 emails, and $0.55 USD per 1,000 after 750,000 emails. Shopify says emails are counted per recipient address, unused free emails do not roll over, and abandoned checkout automations are always free and do not count toward the monthly limit.

Shopify Email at a glance

3 plans
Starts at
Included with eligible Shopify plans, with 10,000 free emails/month
Pricing model
Shopify-plan access plus per-email charges after the free allowance
Free plan
10,000 free emails/month for eligible Shopify stores
Best for
Shopify merchants sending simple store emails directly from the Shopify admin

Shopify Email plans and pricing

The real plan difference is what work each tier makes easier, not just the public price.

Live pricing

Included monthly email allowance

$0 for first 10,000 emails/month

Included with Basic, Grow, Advanced, and Plus Shopify plans.

Shopify merchants sending store campaigns.

  • 10,000 free emails each month
  • Email and SMS marketing through Shopify Messaging
  • Campaign creation from Shopify admin

Watch-outs

  • Requires Shopify plan
  • Unused emails do not roll over
Common step-up

Additional emails up to 300,000

$1 per 1,000 additional emails

Charged after monthly free allowance.

Stores exceeding 10,000 monthly sends.

  • Metered additional sends
  • Costs added to Shopify bill

Watch-outs

  • Each recipient counts as one email

High-volume additional emails

$0.65 then $0.55 per 1,000 additional emails

$0.65 per 1,000 after 300,000 emails; $0.55 per 1,000 after 750,000 emails.

Larger Shopify stores.

  • Lower unit rates at higher volume
  • Abandoned checkout automations remain free

Watch-outs

  • Only useful inside Shopify ecosystem

Shopify Email's pricing page

Captured from help.shopify.com. Pricing changes often, so confirm the current numbers on the live page.

Shopify Email pricing page
https://help.shopify.com/en/manual/promoting-marketing/create-marketing/shopify-messaging/email/pricingView live pricing

Buying shortcut

Which Shopify Email plan should you choose?

Check live pricing

Start here

Included monthly email allowance

Shopify merchants sending store campaigns. It is the first tier to check when you only need the core Shopify Email workflow. Watch for: Requires Shopify plan

Public price

$0 for first 10,000 emails/month

Included with Basic, Grow, Advanced, and Plus Shopify plans.

Main upgrade

Additional emails up to 300,000

Stores exceeding 10,000 monthly sends. Inspect this tier when the lower tier starts blocking reporting, automation, collaboration, or support needs. Watch for: Each recipient counts as one email

Public price

$1 per 1,000 additional emails

Charged after monthly free allowance.

High-volume or advanced

High-volume additional emails

Larger Shopify stores. Treat this as the serious-operations tier, especially if the first two plans leave key limits or add-ons unresolved. Watch for: Only useful inside Shopify ecosystem

Public price

$0.65 then $0.55 per 1,000 additional emails

$0.65 per 1,000 after 300,000 emails; $0.55 per 1,000 after 750,000 emails.

Cost scenarios

Pricing pages show the entry point. These scenarios show what the plan means in real buying situations.

Best fit

Small Shopify store

Shopify Email: First 10,000 emails/month are included with eligible Shopify plans.. Sequenzy: Sequenzy is not Shopify-native store admin email.. Shopify Email is hard to beat for simple store campaigns under the free allowance.

Check fit

SaaS lifecycle emails

Shopify Email: Shopify Email is ecommerce-store specific.. Sequenzy: Sequenzy is built around SaaS lifecycle campaigns.. Sequenzy is better for SaaS teams outside Shopify.

Check fit

High-volume ecommerce sends

Shopify Email: Unit price decreases after 300,000 and 750,000 additional emails.. Sequenzy: Compare against ecommerce workflow requirements.. Shopify Email can be inexpensive at volume but limited to Shopify workflows.

What to watch for

Requires an eligible Shopify store plan.

Free emails do not roll over.

Pricing is per recipient email, not per campaign.

Shopify Email pricing is tied to Shopify

Shopify Email is best evaluated as part of Shopify's store admin. It is not a standalone email marketing platform for non-Shopify SaaS teams.

The free allowance is useful for simple store campaigns, but the real limitation is workflow scope. Shopify Email is strongest when products, customers, and campaign creation already live inside Shopify. If you need lifecycle messaging outside ecommerce, or if the company is SaaS-first, the low send cost does not solve segmentation, onboarding, activation, or account expansion strategy.

Use Shopify Email alternatives to compare ecommerce-native email tools. Use Sequenzy vs Shopify Email when the question is Shopify store campaigns versus SaaS lifecycle email.

Shopify Email vs Sequenzy

Shopify Email is better for Shopify-native store campaigns. Sequenzy is better for SaaS lifecycle marketing outside the Shopify admin.

Shopify Email vs Sequenzy

How Shopify Email compares with Sequenzy, which bills on emails sent rather than contact count.

Shopify Email
Sequenzy
Pricing meter
Shopify-plan access plus per-email charges after the free allowance
Unlimited contacts, with cost tied to email volume.
Effective unit price
Depends on contact tier, send allowance, add-ons, and feature gates.
$0.41 / 1k at the $49/mo for 120k emails tier.
Entry point
Included with eligible Shopify plans, with 10,000 free emails/month
Free plan for low-volume SaaS sending, then paid email tiers.
Best fit
Shopify merchants sending simple store emails directly from the Shopify admin
SaaS onboarding, trial conversion, failed-payment, retention, and product-event email.
Operational work
Requires an eligible Shopify store plan.
Lifecycle sequence strategy, product triggers, and billing-aware email are the default workflow.

How Sequenzy prices the same volume

Sequenzy price per 1k emails

$0.41 / 1k at $49/mo for 120k emails

Tier
Emails
Plan
Per 1k
Free
2.5k emails/mo
$0/mo
$0 / 1k
1,000 contact tier
15k emails/mo
$19/mo
$1.27 / 1k
5,000 contact tier
60k emails/mo
$29/mo
$0.48 / 1k
10,000 contact tier
120k emails/mo
$49/mo
$0.41 / 1k
25,000 contact tier
210k emails/mo
$99/mo
$0.47 / 1k
30,000 contact tier
300k emails/mo
$149/mo
$0.50 / 1k
50,000 contact tier
600k emails/mo
$299/mo
$0.50 / 1k
100,000 contact tier
900k emails/mo
$399/mo
$0.44 / 1k
150,000 contact tier
1.2M emails/mo
$499/mo
$0.42 / 1k

Verdict

Shopify Email is excellent for simple Shopify-native email. Sequenzy is the better fit when the company is not primarily a Shopify store or needs SaaS lifecycle email workflows.

FAQ

Sources checked · Jun 16, 2026