Overview
Spently (now UpOrder) and Shopify Email serve completely different purposes for Shopify stores. See our Spently comparison and Shopify Email comparison for individual breakdowns.
Spently customizes Shopify notification emails. Shopify Email sends marketing campaigns. They do not overlap and most stores benefit from using both.
Why This Comparison Exists
Store owners often discover both tools while looking for "Shopify email" solutions and wonder which they need. The answer is usually both, because they handle different email types entirely.
Pricing Comparison
Both have generous free tiers:
- Spently: Free for 25 orders/month, then $10 per 50 additional orders
- Shopify Email: Free for 10,000 emails/month, then $1 per 1,000 emails
- Sequenzy: $29/month for 50,000 emails with all features
For a small store processing 100 orders and sending 5,000 marketing emails per month, Spently costs about $15/month and Shopify Email is free. Total: $15/month for both email types. See our pricing page.
Where Spently Wins
Notification email customization
Spently transforms plain Shopify notification emails into branded, revenue-generating touchpoints. Order confirmations, shipping updates, and 25+ other notification types get your store branding, product recommendations, and discount codes.
High open rate revenue
Notification emails have 60-80% open rates because customers actively check order status. Adding upsells and discount codes to these emails captures revenue at a touchpoint where customers are most engaged.
Where Shopify Email Wins
Free marketing email
10,000 marketing emails per month for free is generous enough for most small stores. Spently cannot send marketing emails at all, so Shopify Email covers a capability Spently lacks entirely.
Built-in with zero installation
Shopify Email is already part of your Shopify admin. No app installation, no setup, no separate account. For stores wanting the fastest path to marketing email, it is already there.
Marketing campaigns and automations
Shopify Email supports basic marketing campaigns with templates, segmentation using Shopify customer segments, and simple automations. Spently has no marketing campaign capabilities.
Why Sequenzy Upgrades the Marketing Side
Shopify Email is great for free, basic marketing. When your store outgrows its limitations, Sequenzy at $29/month offers AI-generated sequences, advanced automation, transactional email, and Shopify integration. Pair Sequenzy with Spently for a complete email stack: AI-powered marketing plus optimized notification emails.