Optimove pricing guide

Optimove Pricing Explained

Optimove is typically evaluated as a quote-based CRM marketing platform for orchestration, personalization, and customer-led journeys.

Updated Jun 17, 2026·2 checked sources·Independent guide
Quick answer

Optimove does not expose a simple public self-serve price table on its pricing route. Its official site positions the platform around customer-led marketing, CRM marketing orchestration, personalization, AI decisioning, campaign management, and multichannel engagement. Pricing should be treated as quote-based and evaluated around customer database scale, channel mix, message volume, data integrations, AI/personalization requirements, and service needs.

Optimove at a glance

3 plans
Starts at
Custom quote
Pricing model
Enterprise CRM marketing platform pricing
Free plan
No public free plan on the pricing route
Best for
Larger B2C brands that need CRM marketing orchestration, personalization, and AI-driven customer journeys

Optimove plans and pricing

The real plan difference is what work each tier makes easier, not just the public price.

Live pricing

CRM marketing orchestration

Custom quote

Sales-led contract.

Teams coordinating customer journeys across channels.

  • Campaign orchestration
  • Customer segmentation
  • Multichannel engagement

Watch-outs

  • No public entry price
Common step-up

AI and personalization package

Custom quote

Scoped during sales process.

Brands using AI decisioning and individualized campaigns.

  • AI-powered personalization
  • Customer-led journey context
  • Predictive decisioning

Watch-outs

  • Requires data maturity

Enterprise CRM package

Custom quote

Enterprise contract.

Larger B2C organizations.

  • Integrations
  • Service and support
  • Governance context

Watch-outs

  • Contract and implementation complexity

Optimove's pricing page

Captured from optimove.com. Pricing changes often, so confirm the current numbers on the live page.

Optimove pricing page
https://www.optimove.com/pricingView live pricing

Buying shortcut

Which Optimove plan should you choose?

Check live pricing

Start here

CRM marketing orchestration

Teams coordinating customer journeys across channels. It is the first tier to check when you only need the core Optimove workflow. Watch for: No public entry price

Public price

Custom quote

Sales-led contract.

Main upgrade

AI and personalization package

Brands using AI decisioning and individualized campaigns. Inspect this tier when the lower tier starts blocking reporting, automation, collaboration, or support needs. Watch for: Requires data maturity

Public price

Custom quote

Scoped during sales process.

High-volume or advanced

Enterprise CRM package

Larger B2C organizations. Treat this as the serious-operations tier, especially if the first two plans leave key limits or add-ons unresolved. Watch for: Contract and implementation complexity

Public price

Custom quote

Enterprise contract.

Cost scenarios

Pricing pages show the entry point. These scenarios show what the plan means in real buying situations.

Best fit

Large B2C CRM program

Optimove: Optimove quote should include database scale, channel mix, and personalization scope.. Sequenzy: Sequenzy is simpler and more email-focused.. Optimove is better for broad CRM orchestration.

Check fit

SaaS onboarding and activation

Optimove: Optimove may be over-scoped and quote-heavy.. Sequenzy: Sequenzy aligns with focused SaaS lifecycle campaigns.. Sequenzy is better for lean SaaS email teams.

Check fit

AI-driven customer journeys

Optimove: Optimove can justify enterprise pricing when AI decisioning is core.. Sequenzy: Compare only if the workflow is primarily email campaign execution.. Optimove wins when advanced CRM orchestration is the core requirement.

What to watch for

Public pricing is not transparent.

Optimove can be broader than a focused SaaS lifecycle email need.

Data integration and personalization scope can affect implementation cost.

Optimove pricing is CRM-orchestration pricing

Optimove should be evaluated around the full CRM marketing operating model, not just email send volume.

A realistic Optimove budget includes data integration, campaign operations, decisioning logic, channel coordination, and the team that will run CRM experiments. The platform is strongest when a brand already has enough customer data and campaign scale to justify that work. Without that maturity, the quote can buy more machinery than the team can use.

For a broader view of CRM marketing options, see Optimove alternatives. For SaaS lifecycle email specifically, compare the operating model in Sequenzy vs Optimove.

Optimove vs Sequenzy

Optimove is broader and enterprise-oriented. Sequenzy is tighter for SaaS lifecycle email.

Optimove vs Sequenzy

How Optimove compares with Sequenzy, which bills on emails sent rather than contact count.

Optimove
Sequenzy
Pricing meter
Enterprise CRM marketing platform pricing
Unlimited contacts, with cost tied to email volume.
Effective unit price
Depends on contact tier, send allowance, add-ons, and feature gates.
$0.41 / 1k at the $49/mo for 120k emails tier.
Entry point
Custom quote
Free plan for low-volume SaaS sending, then paid email tiers.
Best fit
Larger B2C brands that need CRM marketing orchestration, personalization, and AI-driven customer journeys
SaaS onboarding, trial conversion, failed-payment, retention, and product-event email.
Operational work
Public pricing is not transparent.
Lifecycle sequence strategy, product triggers, and billing-aware email are the default workflow.

How Sequenzy prices the same volume

Sequenzy price per 1k emails

$0.41 / 1k at $49/mo for 120k emails

Tier
Emails
Plan
Per 1k
Free
2.5k emails/mo
$0/mo
$0 / 1k
1,000 contact tier
15k emails/mo
$19/mo
$1.27 / 1k
5,000 contact tier
60k emails/mo
$29/mo
$0.48 / 1k
10,000 contact tier
120k emails/mo
$49/mo
$0.41 / 1k
25,000 contact tier
210k emails/mo
$99/mo
$0.47 / 1k
30,000 contact tier
300k emails/mo
$149/mo
$0.50 / 1k
50,000 contact tier
600k emails/mo
$299/mo
$0.50 / 1k
100,000 contact tier
900k emails/mo
$399/mo
$0.44 / 1k
150,000 contact tier
1.2M emails/mo
$499/mo
$0.42 / 1k

Verdict

Optimove is an enterprise CRM marketing platform. Sequenzy is the better fit for focused SaaS lifecycle email without enterprise orchestration complexity.

FAQ

Sources checked · Jun 17, 2026