Sendlane pricing guide

Sendlane Pricing Explained

Sendlane charges around send volume rather than contact storage, with unlimited profiles and deep ecommerce automation features.

Updated Oct 8, 2026·3 checked sources·Independent guide
Quick answer

Sendlane charges by email send volume with unlimited contacts. Professional starts at $100/month for 50,000 email sends per month and scales with volume to $1,100/month for 1,000,000 sends per month. Annual billing saves about 16 to 17 percent. SMS is billed separately starting at $0.009 per credit inclusive of carrier fees. All plans include unlimited profiles, 24/7/365 chat support, proactive deliverability monitoring, a dedicated customer success manager, and white-glove migration. Dedicated support tiers require an annual contract.

Sendlane at a glance

3 plans
Starts at
Professional from $100/mo for 50,000 email sends/month
Pricing model
Send-volume pricing with unlimited profiles and separately billed SMS credits
Free plan
No permanent free plan; 60-day trial limited to 100 contacts and 500 email sends
Best for
Ecommerce teams that send frequent campaigns and automations without wanting contact-storage pricing

Sendlane plans and pricing

The real plan difference is what work each tier makes easier, not just the public price.

Live pricing

Professional

From $100/mo

Starts at $100/mo for 50,000 email sends per month; scales with volume to $600/mo for 500,000 sends and $1,100/mo for 1,000,000 sends. Annual billing lists $1,000 per year for 50,000 sends and $11,000 per year for 1,000,000 sends.

Ecommerce teams moving away from contact-based billing.

  • Unlimited profiles
  • Campaigns and newsletters
  • Automation funnels
  • 24/7/365 support
  • Real-time analytics

Watch-outs

  • Final price depends on send volume input
Common step-up

Enterprise

Custom annual contract

Annual contract plan with dedicated support, personal Slack channel, monthly program reviews, and white-glove onboarding.

Larger ecommerce brands needing migration and account support.

  • Dedicated customer support
  • Personal Slack channel
  • Monthly program reviews
  • Proactive deliverability monitoring
  • White-glove onboarding

Watch-outs

  • Annual contract required

Enterprise Plus

Custom annual contract

High-touch annual plan for large senders needing frequent reviews and deliverability resources.

High-volume brands needing deliverability resources.

  • Program reviews up to 2x per month
  • Direct line to in-house deliverability resources
  • Optional dedicated IP
  • Custom onboarding

Watch-outs

  • Sales-led

Sendlane's pricing page

Captured from sendlane.com. Pricing changes often, so confirm the current numbers on the live page.

Sendlane pricing page
https://www.sendlane.com/pricingView live pricing

Buying shortcut

Which Sendlane plan should you choose?

Check live pricing

Start here

Professional

Ecommerce teams moving away from contact-based billing. It is the first tier to check when you only need the core Sendlane workflow. Watch for: Final price depends on send volume input

Public price

From $100/mo

Starts at $100/mo for 50,000 email sends per month; scales with volume to $600/mo for 500,000 sends and $1,100/mo for 1,000,000 sends. Annual billing lists $1,000 per year for 50,000 sends and $11,000 per year for 1,000,000 sends.

Main upgrade

Enterprise

Larger ecommerce brands needing migration and account support. Inspect this tier when the lower tier starts blocking reporting, automation, collaboration, or support needs. Watch for: Annual contract required

Public price

Custom annual contract

Annual contract plan with dedicated support, personal Slack channel, monthly program reviews, and white-glove onboarding.

High-volume or advanced

Enterprise Plus

High-volume brands needing deliverability resources. Treat this as the serious-operations tier, especially if the first two plans leave key limits or add-ons unresolved. Watch for: Sales-led

Public price

Custom annual contract

High-touch annual plan for large senders needing frequent reviews and deliverability resources.

What Sendlane costs at your size

The cheapest plan that covers each size, from Sendlane's published pricing. Check the sources below for the date it was verified.

Size
Plan
Price
1,000 contacts
Professional
From $100/moUnlimited profiles; entry tier covers 50,000 email sends per month
5,000 contacts
Professional
From $100/moUnlimited profiles; entry tier covers 50,000 email sends per month
10,000 contacts
Professional
From $100/moUnlimited profiles; entry tier covers 50,000 email sends per month
25,000 contacts
Professional
From $100/moUnlimited profiles; entry tier covers 50,000 email sends per month
50,000 contacts
Professional
From $100/moUnlimited profiles; entry tier covers 50,000 email sends per month
100,000 contacts
Professional
From $100/moUnlimited profiles; price scales by send volume selected in the calculator

Cost scenarios

Pricing pages show the entry point. These scenarios show what the plan means in real buying situations.

Best fit

Ecommerce brand with large dormant list

Sendlane: Send-volume model can be attractive.. Sequenzy: Better if the business is SaaS rather than store-first.. Sendlane's unlimited profiles model helps list-heavy ecommerce teams.

Check fit

Team using SMS

Sendlane: SMS starts at the listed per-credit rate.. Sequenzy: Email-first lifecycle platform.. Sendlane is stronger for ecommerce email+SMS.

Check fit

SaaS onboarding program

Sendlane: Sendlane can automate, but ecommerce is the core fit.. Sequenzy: Purpose-built for SaaS lifecycle email.. Sequenzy is the cleaner SaaS fit.

What to watch for

Pricing depends on average send volume.

Support tiers differ between Professional, Enterprise, and Enterprise Plus.

Sendlane was acquired by Privy, so buyer should verify current commercial terms.

Costs beyond the headline price

  • Email overages are handled by auto-upgrading to the next plan tier or by paying a CPM overage per credit.
  • SMS is billed separately from email, starting at $0.009 per credit inclusive of carrier fees, with 1 credit equal to 1 text message.
  • SMS packages such as 1,000 credits for $21 and 10,000 credits for $175 carry a $10 monthly activation that includes the phone number.
  • Dedicated support services including a Slack channel and program reviews are only available on an annual contract.
  • Email plan upgrades may carry a prorated charge, downgrades take effect at the end of the billing period, and plan changes take 24 hours to process.

Sendlane pricing is send-volume first

Sendlane is positioned against contact-based ecommerce tools: store as many profiles as needed, then pay around sending activity. That can be attractive when your list is large but not everyone receives every campaign.

The model is strongest when an ecommerce brand has many historical profiles but sends selectively. The team should still estimate campaign cadence, automation volume, SMS credits, deliverability support, migration needs, and whether ecommerce reporting is central to the workflow. For SaaS teams, those ecommerce strengths may not translate into lifecycle fit.

Use Sendlane alternatives to compare ecommerce email and SMS platforms. Use Sequenzy vs Sendlane when you need to separate ecommerce revenue automation from SaaS lifecycle messaging.

Sendlane vs Sequenzy

Sendlane is ecommerce-heavy. Sequenzy is SaaS lifecycle-heavy.

Sendlane vs Sequenzy

How Sendlane compares with Sequenzy, which bills on emails sent rather than contact count.

Sendlane
Sequenzy
Pricing meter
Send-volume pricing with unlimited profiles and separately billed SMS credits
Unlimited contacts, with cost tied to email volume.
Effective unit price
Depends on contact tier, send allowance, add-ons, and feature gates.
$0.82 / 1k at the $49/mo for 60k emails tier.
Entry point
Professional from $100/mo for 50,000 email sends/month
Free plan for low-volume SaaS sending, then paid email tiers.
Best fit
Ecommerce teams that send frequent campaigns and automations without wanting contact-storage pricing
SaaS onboarding, trial conversion, failed-payment, retention, and product-event email.
Operational work
Pricing depends on average send volume.
Lifecycle sequence strategy, product triggers, and billing-aware email are the default workflow.

How Sequenzy prices the same volume

Sequenzy price per 1k emails

$0.82 / 1k at $49/mo for 60k emails

Emails
Price
Per 1k
2.5k emails/mo
$0/mo
$0 / 1k
15k emails/mo
$19/mo
$1.27 / 1k
30k emails/mo
$29/mo
$0.97 / 1k
60k emails/mo
$49/mo
$0.82 / 1k
120k emails/mo
$99/mo
$0.82 / 1k
300k emails/mo
$199/mo
$0.66 / 1k
600k emails/mo
$399/mo
$0.67 / 1k
900k emails/mo
$599/mo
$0.67 / 1k
1.2M emails/mo
$799/mo
$0.67 / 1k
2M emails/mo
$1299/mo
$0.65 / 1k
3M emails/mo
$1999/mo
$0.67 / 1k
4M emails/mo
$2499/mo
$0.62 / 1k
5M emails/mo
$2999/mo
$0.60 / 1k

Verdict

Sendlane is compelling for ecommerce brands that prefer send-based pricing and unlimited profiles. Sequenzy is better when the email program is SaaS lifecycle automation rather than ecommerce revenue flows.

FAQ

Sources checked · Oct 8, 2026

Written by , co-founder of Sequenzy, which appears in this comparison. How we compare tools