Omnisend pricing guide

Omnisend Pricing Explained

Omnisend is priced for ecommerce brands that want email, SMS, and push automation tied to store behavior.

Updated Jun 17, 2026·1 checked source·Independent guide
Quick answer

Omnisend's pricing is contact-based and ecommerce-focused. The Free plan allows up to 500 emails per month, Standard includes email sends equal to 12 times your list size, and Pro unlocks unlimited email sends under fair-use guidance plus SMS credits. It is a strong ecommerce platform, but SaaS teams usually do not need the store-specific features that drive its value.

Omnisend at a glance

4 plans
Starts at
Free up to 500 emails/month; Standard from $16/mo (500 contacts), ~$115-132/mo at 10,000 contacts
Pricing model
Contact-based ecommerce marketing pricing with email limits and SMS credits by tier
Free plan
Yes, with up to 500 emails/month
Best for
Ecommerce stores that need email, SMS, push, and Shopify-style automations

Omnisend plans and pricing

The real plan difference is what work each tier makes easier, not just the public price.

Live pricing

Free

$0

Up to 500 emails/month.

New stores testing ecommerce email automation.

  • Email channel
  • Core Omnisend features
  • Basic ecommerce marketing workflows

Watch-outs

  • Low email send limit
  • Omnisend branding
Common step-up

Standard

From $16/mo

From $16/mo for 500 contacts, ~$115-132/mo at 10,000 contacts. Email sends up to 12x your list size.

Stores growing email revenue with regular campaigns and automations.

  • Email campaigns
  • Automation
  • Segmentation
  • Support

Watch-outs

  • Not unlimited email volume
  • Cost rises with contact list size

Pro

From $59/mo

From $59/mo for 2,500 contacts. Unlimited email sends under fair-use guidance, with SMS credits equal to plan spend.

Ecommerce teams using email and SMS heavily.

  • Unlimited email sends
  • SMS credits equal to plan spend
  • Advanced reporting
  • Priority support

Watch-outs

  • Best value depends on using SMS and ecommerce features

Custom

Custom

Sales-led custom plan.

Larger ecommerce teams with high-volume needs.

  • Custom support and commercial terms
  • Ecommerce marketing scale

Watch-outs

  • Requires sales conversation

Omnisend's pricing page

Captured from omnisend.com. Pricing changes often, so confirm the current numbers on the live page.

Omnisend pricing page
https://www.omnisend.com/pricing/View live pricing

Buying shortcut

Which Omnisend plan should you choose?

Check live pricing

Start here

Free

New stores testing ecommerce email automation. It is the first tier to check when you only need the core Omnisend workflow. Watch for: Low email send limit

Public price

$0

Up to 500 emails/month.

Main upgrade

Standard

Stores growing email revenue with regular campaigns and automations. Inspect this tier when the lower tier starts blocking reporting, automation, collaboration, or support needs. Watch for: Not unlimited email volume

Public price

From $16/mo

From $16/mo for 500 contacts, ~$115-132/mo at 10,000 contacts. Email sends up to 12x your list size.

High-volume or advanced

Custom

Larger ecommerce teams with high-volume needs. Treat this as the serious-operations tier, especially if the first two plans leave key limits or add-ons unresolved. Watch for: Requires sales conversation

Public price

Custom

Sales-led custom plan.

Cost scenarios

Pricing pages show the entry point. These scenarios show what the plan means in real buying situations.

Best fit

Shopify store with email and SMS flows

Omnisend: Standard or Pro depending on list size and SMS usage. Sequenzy: Email-only lifecycle pricing. Omnisend is better if SMS and ecommerce revenue workflows are central.

Check fit

SaaS with a large inactive user base

Omnisend: Contact-based pricing can rise with users. Sequenzy: Unlimited contacts with email-volume pricing. Sequenzy is usually a cleaner SaaS fit.

Check fit

Store sending frequent promos to the full list

Omnisend: Pro may be needed for unlimited sends. Sequenzy: Based on email volume, without ecommerce SMS features. Omnisend's Pro plan makes sense when ecommerce campaigns drive revenue.

What to watch for

Standard email volume is tied to list size, while Pro is the practical option for heavier senders.

SMS credits and ecommerce features are part of the pricing decision.

Contact-based pricing can be inefficient for SaaS user databases.

Omnisend pricing is ecommerce pricing

Omnisend is designed around store growth: abandoned cart flows, product-triggered messages, campaigns, SMS, push notifications, and ecommerce reporting. The pricing reflects that. You pay around contacts and channels because the product is meant to turn those contacts into orders.

For ecommerce brands, that is rational. For SaaS, the same structure can feel misaligned.

The real plan question is channel mix. If email alone drives the program, Standard may be enough until send frequency becomes a constraint. If SMS is central and you use Omnisend's ecommerce reporting to measure revenue, Pro can be easier to justify. A store that sends frequent full-list promotions should also model how contact growth changes the bill, because ecommerce lists often include shoppers who are valuable even when they do not buy every month.

SaaS companies should be more cautious. Product events are not the same as cart events, and an inactive product user is not the same as an ecommerce contact. Before paying for store-first features, compare the Omnisend alternatives and the direct Omnisend comparison to see whether a SaaS-focused workflow is a cleaner match.

Omnisend vs Sequenzy

Omnisend is better for Shopify and ecommerce teams. Sequenzy is better when your lifecycle events come from product usage and billing, not product catalogs and carts.

Choose Omnisend when revenue attribution, product catalog events, cart recovery, SMS, and push are central to the email program. Choose Sequenzy when onboarding, activation, upgrades, failed payments, expansion, and retention are the events that should drive messages.

Omnisend vs Sequenzy

How Omnisend compares with Sequenzy, which bills on emails sent rather than contact count.

Omnisend
Sequenzy
Pricing meter
Contact-based ecommerce marketing pricing with email limits and SMS credits by tier
Unlimited contacts, with cost tied to email volume.
Effective unit price
Depends on contact tier, send allowance, add-ons, and feature gates.
$0.41 / 1k at the $49/mo for 120k emails tier.
Entry point
Free up to 500 emails/month; Standard from $16/mo (500 contacts), ~$115-132/mo at 10,000 contacts
Free plan for low-volume SaaS sending, then paid email tiers.
Best fit
Ecommerce stores that need email, SMS, push, and Shopify-style automations
SaaS onboarding, trial conversion, failed-payment, retention, and product-event email.
Operational work
Standard email volume is tied to list size, while Pro is the practical option for heavier senders.
Lifecycle sequence strategy, product triggers, and billing-aware email are the default workflow.

How Sequenzy prices the same volume

Sequenzy price per 1k emails

$0.41 / 1k at $49/mo for 120k emails

Tier
Emails
Plan
Per 1k
Free
2.5k emails/mo
$0/mo
$0 / 1k
1,000 contact tier
15k emails/mo
$19/mo
$1.27 / 1k
5,000 contact tier
60k emails/mo
$29/mo
$0.48 / 1k
10,000 contact tier
120k emails/mo
$49/mo
$0.41 / 1k
25,000 contact tier
210k emails/mo
$99/mo
$0.47 / 1k
30,000 contact tier
300k emails/mo
$149/mo
$0.50 / 1k
50,000 contact tier
600k emails/mo
$299/mo
$0.50 / 1k
100,000 contact tier
900k emails/mo
$399/mo
$0.44 / 1k
150,000 contact tier
1.2M emails/mo
$499/mo
$0.42 / 1k

Verdict

Omnisend is a strong ecommerce marketing platform, especially if email and SMS work together. It is not the most focused or efficient option for SaaS lifecycle email, where Sequenzy's pricing and workflow model fit better.

FAQ

Sources checked · Jun 17, 2026