Braze pricing guide

Braze Pricing Explained

Braze is enterprise customer engagement software, with custom pricing built around platform edition, monthly active users, and Action Credits.

Updated Jun 16, 2026·1 checked source·Independent guide
Quick answer

Braze does not publish simple self-serve monthly prices. Its pricing page describes Braze Go, Select, Pro, and Enterprise editions, says pricing scales with Monthly Active Users, and uses Action Credits across email, SMS, in-product messaging, BrazeAI products, and more. Every tier includes cross-channel messaging, journey orchestration, BrazeAI, the data platform, reporting, and trust infrastructure.

Braze at a glance

4 plans
Starts at
Custom pricing; free trial/get pricing flow available
Pricing model
Custom customer-engagement pricing based on edition, MAUs, and Action Credits
Free plan
Free trial path available, not a standard free plan
Best for
Larger B2C and enterprise teams running cross-channel engagement across email, push, SMS, WhatsApp, in-app, content cards, and more

Braze plans and pricing

The real plan difference is what work each tier makes easier, not just the public price.

Live pricing

Braze Go

Custom

Entry edition for early-stage growth teams.

Teams launching personalized cross-channel messaging.

  • Core Braze features
  • Cross-channel messaging
  • Journey orchestration
  • BrazeAI features

Watch-outs

  • Requires pricing conversation
Common step-up

Braze Select

Custom

Custom pricing for scaling engagement.

Companies expanding channels, governance, and team usage.

  • Everything in Go
  • Increased orchestration capabilities
  • Enhanced security features
  • User provisioning

Watch-outs

  • Contract complexity

Braze Pro

Custom

Custom pricing for advanced personalization.

Brands optimizing engagement with AI and personalization.

  • Predictive AI capabilities
  • AI personalized recommendations
  • Expanded dashboard user group administration

Watch-outs

  • Enterprise-level investment

Braze Enterprise

Custom

Custom enterprise contract.

Global brands running engagement at massive scale.

  • Enterprise orchestration
  • Infrastructure and governance
  • Advanced experimentation
  • BrazeAI Agent Console

Watch-outs

  • Sales-led and complex

Braze's pricing page

Captured from braze.com. Pricing changes often, so confirm the current numbers on the live page.

Braze pricing page
https://www.braze.com/pricingView live pricing

Buying shortcut

Which Braze plan should you choose?

Check live pricing

Start here

Braze Go

Teams launching personalized cross-channel messaging. It is the first tier to check when you only need the core Braze workflow. Watch for: Requires pricing conversation

Public price

Custom

Entry edition for early-stage growth teams.

Main upgrade

Braze Select

Companies expanding channels, governance, and team usage. Inspect this tier when the lower tier starts blocking reporting, automation, collaboration, or support needs. Watch for: Contract complexity

Public price

Custom

Custom pricing for scaling engagement.

High-volume or advanced

Braze Enterprise

Global brands running engagement at massive scale. Treat this as the serious-operations tier, especially if the first two plans leave key limits or add-ons unresolved. Watch for: Sales-led and complex

Public price

Custom

Custom enterprise contract.

Cost scenarios

Pricing pages show the entry point. These scenarios show what the plan means in real buying situations.

Best fit

Enterprise B2C app

Braze: Custom MAU and Action Credit pricing.. Sequenzy: Not a full Braze replacement.. Braze is built for cross-channel enterprise engagement.

Check fit

SaaS startup needing onboarding emails

Braze: Braze is likely too heavy.. Sequenzy: Focused on SaaS lifecycle email.. Sequenzy is more appropriate for email-first SaaS teams.

Check fit

Team evaluating many channels

Braze: Action Credits can span many channels.. Sequenzy: Email-focused.. Braze wins when cross-channel orchestration is the key need.

What to watch for

No public self-serve monthly price.

Braze is overbuilt for simple email lifecycle programs.

Costs depend on MAUs, channels, credits, services, and contract scope.

Braze pricing is enterprise engagement pricing

Braze pricing is not a simple email-plan table. It is built around editions, monthly active users, channels, Action Credits, governance, AI, and services.

That means the right estimate needs more than a contact count. Model monthly active users, channel mix, triggered campaigns, experimentation, data ingestion, governance needs, and whether services or onboarding are part of the contract. Braze can be the right platform when mobile, web, email, push, in-app, and experimentation are all mature motions. It can be too heavy when email lifecycle campaigns are the main job.

The Braze alternatives guide helps compare other enterprise engagement platforms. For a narrower SaaS email decision, read Sequenzy vs Braze.

Braze vs Sequenzy

Braze is for enterprise customer engagement. Sequenzy is for SaaS lifecycle email.

Braze vs Sequenzy

How Braze compares with Sequenzy, which bills on emails sent rather than contact count.

Braze
Sequenzy
Pricing meter
Custom customer-engagement pricing based on edition, MAUs, and Action Credits
Unlimited contacts, with cost tied to email volume.
Effective unit price
Depends on contact tier, send allowance, add-ons, and feature gates.
$0.41 / 1k at the $49/mo for 120k emails tier.
Entry point
Custom pricing; free trial/get pricing flow available
Free plan for low-volume SaaS sending, then paid email tiers.
Best fit
Larger B2C and enterprise teams running cross-channel engagement across email, push, SMS, WhatsApp, in-app, content cards, and more
SaaS onboarding, trial conversion, failed-payment, retention, and product-event email.
Operational work
No public self-serve monthly price.
Lifecycle sequence strategy, product triggers, and billing-aware email are the default workflow.

How Sequenzy prices the same volume

Sequenzy price per 1k emails

$0.41 / 1k at $49/mo for 120k emails

Tier
Emails
Plan
Per 1k
Free
2.5k emails/mo
$0/mo
$0 / 1k
1,000 contact tier
15k emails/mo
$19/mo
$1.27 / 1k
5,000 contact tier
60k emails/mo
$29/mo
$0.48 / 1k
10,000 contact tier
120k emails/mo
$49/mo
$0.41 / 1k
25,000 contact tier
210k emails/mo
$99/mo
$0.47 / 1k
30,000 contact tier
300k emails/mo
$149/mo
$0.50 / 1k
50,000 contact tier
600k emails/mo
$299/mo
$0.50 / 1k
100,000 contact tier
900k emails/mo
$399/mo
$0.44 / 1k
150,000 contact tier
1.2M emails/mo
$499/mo
$0.42 / 1k

Verdict

Braze is a premium customer engagement platform, not a normal email tool. Sequenzy is better for SaaS teams that need lifecycle email without a complex enterprise engagement contract.

FAQ

Sources checked · Jun 16, 2026