Sendbird
Day 32 after signup
Your organization [First name] Studio is deactivated
Why it works
- State the account change and its reason immediately so the recipient understands why access is affected.
- Explain what happens to stored data before presenting the steps to restore service.
- Keep the recovery path concise and end with a courteous, low-pressure sign-off.
How it is built
- Customer greeting
- Deactivation notice
- Data retention detail
- Reactivation instructions
- Team sign-off
Email copy
Dear Sendbird customer, Your organization [First name] Studio has been deactivated because your subscription plan has ended. You won’t be able to use Sendbird services anymore, but your data will be saved for the next 6 months. If you want to continue using Sendbird services, reactivate your organization first, then choose the right plan for your business from here. We look forward to serving you again in the near future. Thank you, Sendbird team