Sendbird
Day 31 after signup
[[First name] Studio] Your Sendbird Calls credit voucher expired
Why it works
- State the account change immediately so the recipient understands why the message arrived.
- Explain the practical impact before presenting the action that resolves it.
- Pair a direct purchase CTA with a prevention tip to help avoid a repeat interruption.
How it is built
- Customer greeting
- Voucher expiration notice
- Service impact
- Credit purchase CTA
- Support offer
- Team sign-off
Email copy
Dear Sendbird customer, Your credit voucher has expired and you won’t be able to use Sendbird Calls. Get more credits and start making calls again. Also, set up Auto-purchase to avoid any interruption in service. [Buy credits] If you have any questions, contact us for further assistance. Thank you, Sendbird team