BugHerd
Day 9 after signup
Before you go...
Why it works
- A direct note from the CEO makes the feedback request feel personal rather than like a generic survey campaign.
- The email gives two clear ways to respond: share feedback through a short survey or reply to ask for more trial time.
How it is built
- Personal greeting
- CEO introduction
- Trial context
- Feedback request
- Trial extension offer
- Personal sign-off
Email copy
Hi [First name], Steve here again, the CEO of BugHerd. I see that you didn't continue after your BugHerd trial ended. Would you be happy to share any feedback with me that may help us improve the product or understand why BugHerd wasn't the right solution for you. Click the survey link here. (I promise it'll only take two minutes!) If you ran out of time, just reply to this email and we'll extend your trial. Thanks again, Stephen Neville, CEO BugHerd Don't want to get emails like this? Unsubscribe from our emails