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Email examplesBrandsPaperformFeedback request

Paperform trial feedback request

Paperform’s co-founder personally asks a former trial user why they chose not to continue. The brief plain-text note invites an honest reply.

Paperform

Day 11 after signup

Hey [First name], just one quick question

Why it works

  • A founder’s direct introduction makes the feedback request feel personal rather than automated.
  • The email gives one clear reason for writing and asks a simple, open-ended question.
  • Keeping the note brief makes it easy for the recipient to respond in their own words.

How it is built

  1. Personal greeting
  2. Founder introduction
  3. Feedback question
  4. Brief thanks
  5. Founder sign-off
Email copy

Hi [First name], I'm Dean, one of the founders of Paperform. I'd LOVE your honest feedback on something - I saw that your trial expired and was just wondering what made you decide not to go ahead with us? Thank you so much for your time 😊 Dean McPherson Co-CEO Don't want to get emails like this? Unsubscribe from our emails

Brand
Paperform
Industry
Other · Online forms
Type
Lifecycle
Email
Feedback request
Sent
Day 11 after signup
Sent at
Tue, 5:21 AM UTC
From
Dean from Paperform <dean@paperform.co>
Sent with
Intercom
Plain textPersonalizedSingle CTA
All feedback request email examples

Breakdown

Calls to action
0 buttons, 1 link
Length
59 words · Under a minute
Images
None
Layout
Single column · Plain text
Voice
Personal note
Language
English
Fonts
Helvetica, Courier
Dark mode
No custom styles

Colors

  • #165fc6
  • #ffffff
  • #519dd4
  • #0a0a0a
Blue emailsLight emails

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More from Paperform

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Would you like a free trial extension?

PaperformTrial expired

Day 9 after signup·Part of a sequence

Your Paperform trial ends today, and you'll lose access.

PaperformTrial ending

Day 8 after signup·Part of a sequence

If we were building Paperform today, what would we do differently?

PaperformOnboarding

Day 6 after signup·Part of a sequence

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