Overview
Privy and Mailchimp take different approaches. Privy is a Shopify popup specialist that added basic email. Mailchimp is a broad marketing platform with landing pages, social tools, and email.
For Shopify stores specifically, neither is the best email solution. Privy's email is basic. Mailchimp's e-commerce automation is not specialized. E-commerce-focused platforms like Sequenzy ($29/mo with AI), Omnisend (email + SMS), or Klaviyo (maximum power) are better investments for store email.