These Platforms Serve Different Markets
Let's be clear upfront: Omnisend and Sequenzy are built for different types of businesses.
- Omnisend is an e-commerce marketing platform. It's built for online stores using Shopify, WooCommerce, or BigCommerce. It excels at abandoned cart recovery, product recommendations, and SMS marketing.
- Sequenzy is a SaaS email platform. It's built for software founders who need Stripe integration, subscription automations, and unified transactional + marketing emails.
Comparing them directly is like comparing a food delivery app to a restaurant booking app. Both involve food, but they solve different problems.
When should you choose Sequenzy?
1. You're Building a SaaS Product
Omnisend is built for e-commerce stores selling physical products. Sequenzy is built for SaaS founders selling subscriptions. If you need to sync with Stripe, trigger emails based on subscription events, and track MRR—Sequenzy is purpose-built for this.
2. You Want Simpler, Cheaper Pricing
At 10,000 subscribers, Omnisend costs $115-150/month. Sequenzy costs $49/month. If you're not using Omnisend's e-commerce features (abandoned cart, product recommendations), you're paying 2-3x more for functionality you don't need.
3. You Don't Need SMS or Push Notifications
Omnisend includes SMS and push notifications—great for e-commerce, but unnecessary for most SaaS products. If you're only doing email, Sequenzy is more focused and affordable.
4. You Need SaaS-Specific Automations
Trial expiry sequences, churn prevention flows, usage-based alerts—these are built into Sequenzy. Omnisend's automations are e-commerce focused (abandoned cart, order follow-up).
When should you stick with Omnisend?
1. You Run an E-commerce Store
If you're selling physical products on Shopify, WooCommerce, or BigCommerce, Omnisend is the obvious choice. Their platform is specifically designed for e-commerce with deep integrations we can't match.
2. You Need Abandoned Cart Recovery
Omnisend automatically tracks cart abandonment and sends recovery emails. We don't have e-commerce cart tracking. For online stores, this feature alone often pays for the platform.
3. You Want SMS Marketing
Omnisend includes SMS marketing with credits on paid plans. You can run unified email + SMS campaigns. We're email-only. If SMS is important to your marketing, Omnisend has it built in.
4. You Need Product Recommendations
Omnisend can insert AI-powered product recommendations in emails based on purchase history. We don't have product recommendation features. For e-commerce upselling, this is powerful.
5. You Want Push Notifications
Omnisend includes web push notifications. We don't support push. If you want to reach customers through their browser, Omnisend offers this channel.
Honest Limitations of Sequenzy
- No e-commerce integrations: We don't connect to Shopify, WooCommerce, or BigCommerce.
- No SMS: We're email-only. Omnisend has built-in SMS.
- No abandoned cart: We can't track e-commerce cart abandonment.
- No product recommendations: We don't have AI product blocks.
- No push notifications: We don't support web push.
- No product reviews: We can't collect or display product reviews.
Honest Limitations of Omnisend
- Expensive for non-e-commerce: $115-150/mo at 10k subscribers is a lot if you're not using the e-commerce features.
- Not built for SaaS: No native Stripe subscription management or SaaS-specific automations.
- E-commerce complexity: Many features and settings designed for e-commerce that add clutter for SaaS.
- SMS costs add up: While SMS is included, you get limited credits and need to buy more at $0.015/message.
- Overkill for simple email needs: If you just need email automation, Omnisend's feature set is more than necessary.