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Email examplesBrandsUpperFeedback request

Upper feedback request

Upper acknowledges the recipient’s early use of its route-planning workflow and asks for honest feedback. The co-founder makes the request personal and invites a direct reply.

Upper

Day 1 after signup

Can you help me with something?

Why it works

  • Start by recognizing a specific action the recipient has taken to make the feedback request feel relevant.
  • Ask one open-ended question and make clear that an honest reply is welcome.
  • A founder’s brief personal sign-off can make a plain-text request feel direct and human.

How it is built

  1. Personalized progress opener
  2. Usage-based context
  3. Open feedback request
  4. Founder sign-off
Email copy

Hey [First name] [First name] Mail Upperinc, Day 3 and you've already tested navigation and stop completion. Honestly impressive. You're in the top 5% of trial users who actually experience the full Upper workflow this quickly. Here's what I'm curious about - you've seen the whole system now. What do you think? I want to know your honest take. Most people at your stage have pretty strong opinions (good or bad), and I always learn something from the feedback. Mind sharing your honest take? Best, Riddhi, Co-Founder, Upper Route Planner Upperinc.com Unsubscribe

Brand
Upper
Industry
SaaS · Planning software
Type
Lifecycle
Email
Feedback request
Sent
Day 1 after signup
Sent at
Mon, 6:56 AM UTC
From
Upperinc Support <support@upperinc.com>
Sent with
Amazon SES
Plain textFounder voice

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Personalized
All feedback request email examples

Breakdown

Calls to action
0 buttons, 2 links
Length
92 words · Under a minute
Images
1
Layout
Single column · Balanced
Voice
Personal note
Language
English
Fonts
Arial
Dark mode
No custom styles

Colors

  • #0000ff
  • #ffffff
  • #555555
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