Subbly
Day 2 after signup
Second Notice: Please update your billing information.
Why it works
- State the failed charge and its consequence early so the recipient understands why action is needed.
- Pair the payment-update instruction with the retry timing and a practical troubleshooting suggestion.
How it is built
- Friendly greeting
- Failed charge explanation
- Payment update instruction
- Retry timing notice
- Troubleshooting suggestion
Email copy
Hello again ! We just retried the $1.00 charge on your card ending in for the Subbly Subbly (2026) plan at https://www.subbly.co, but it failed because "an unspecified billing error" Please update your payment information to keep your account active by going to https://billing.subbly.co We'll try to bill you again in 7 days, so please make sure to update your billing information as soon as possible. If you're sure that we have the correct card information for you, but your charge keeps getting declined, please try contacting your bank to get them to allow the charges from Subbly. Thanks for being a Subbly customer! Your friends at Subbly https://www.subbly.co