Subbly
Oct 25, 2026
Second Notice: Please update your billing information.
Why it works
- State the failed charge and the reason near the top so the recipient immediately understands the issue.
- Pair one clear billing-update action with the date of the next retry to make the required next step and timing easy to grasp.
- Include a practical fallback for recipients who believe their payment details are correct.
How it is built
- Personal greeting
- Failed charge explanation
- Billing update instruction
- Next retry timing
Email copy
Hello again ! We just retried the $1.00 charge on your card ending in for the Subbly Subbly (2026) plan at https://www.subbly.co, but it failed because "an unspecified billing error" Please update your payment information to keep your account active by going to https://billing.subbly.co We'll try to bill you again in 7 days, so please make sure to update your billing information as soon as possible. If you're sure that we have the correct card information for you, but your charge keeps getting declined, please try contacting your bank to get them to allow the charges from Subbly. Thanks for being a Subbly customer! Your friends at Subbly https://www.subbly.co