Subbly
Day 2 after signup
Please update your billing information - Payment failed
Why it works
- State the failed charge and its reason upfront so the recipient immediately understands why the email arrived.
- Pair the request to update payment details with a clear consequence, then make the next step easy to find.
- Keep the message brief and use a courteous sign-off to maintain a helpful tone.
How it is built
- Personal greeting
- Failed charge explanation
- Account continuity reminder
- Payment update link
Email copy
Hi , We just tried to charge your card for Subbly (2026), but it failed for the following reason: "an unspecified billing error" Please update your payment information to keep your account active (it'll take less than a minute). To save you some time, here's a direct link to your payment update page: https://billing.subbly.co Thanks for being a Subbly customer! Subbly