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Email examplesBrandsSharetribeFeature announcement

Sharetribe private files feature announcement

Sharetribe announces two API features for private user files and updatable transaction files. It explains practical marketplace use cases and points readers to AI-assisted coding tutorials and documentation.

Sharetribe

Day 12 after signup

Private and updatable files + AI prompts to add them

Collect verification documents, let providers swap wrong files, and more. Add the features yourself with AI, no coding experience needed.

Why it works

  • Lead with the new capabilities, then quickly connect them to recognizable user workflows so readers can see why they matter.
  • Explain each feature separately and pair the explanation with practical examples to make technical updates easier to understand.
  • End with a clear next step and supporting tutorials, while keeping a reply channel open for questions and feedback.

How it is built

  1. New feature headline
  2. Marketplace use cases
  3. Private files overview
  4. Transaction files overview
  5. Tutorials and coding guidance
  6. Personal sign-off
Email copy

New in Sharetribe 🎉 Private files and updatable transaction files Two new file features are now available in Sharetribe’s APIs. Let users upload private files only they and the operator can see. Allow users to update transaction files. You can add the new file features with AI-assisted coding, even without previous development experience. Hi [First name]! Digital files are important for many marketplaces: providers deliver their work as files, customers sign contracts, and you might ask new users for verification documents at signup. Sharetribe’s no-code version already lets users attach files to messages and add them to digital download listings. Now, two new API features, private user files and updatable transaction files, open up even more use cases. Adding them to your marketplace requires custom code, but even if you’re not a developer, you can add them with AI-assisted coding. Here are just a few things you can build: Collecting a verification document like proof of insurance or a certificate when a user signs up Letting providers save files they send often, like a price list, so they don’t need to upload them again each time Letting providers replace files delivered by mistake with correct ones Asking a customer to upload a signed PDF contract before moving a transaction forward Asking a provider for proof of delivery before payout, like a receipt or photos Read on to learn more, and try the AI-assisted coding tutorials linked at the end of this email. Private user files Private user files are stored on a user’s account, and only the user and you, the operator, can access them. You can use private files to collect verification documents at sign-up or let providers save files they reuse across transactions. You can view and download private files in user management in Console. Learn more about files in developer documentation Updating transaction files The files shared during a transaction, for example in the digital download transaction process, are called protected files. A new transaction process action lets users update a transaction’s protected files. You can also update files through the Integration API. For example, you can let providers replace wrong files, or ask customers to upload a signed agreement after a booking is accepted. Start using these API features with AI-assisted coding While these features require custom code, you don’t need to be a developer to make use of them. AI coding tools like Claude Code can write the code for you from a plain-language description. This is called AI-assisted coding, or vibecoding, and we have a helpful tutorial on how to get started with it in our Help Center. With Sharetribe’s new pricing, you no longer need to upgrade your plan to make custom code changes, so it’s a great time to give AI-assisted coding a try. Here are tutorials of some features mentioned above that you can add to your marketplace. Use the prompts in the articles as is, or modify them to your exact needs: Collect verification documents at signup: New users upload a file when they sign up, like a resume or certificate. Let sellers replace digital download files: Sellers can swap the files of a digital download order, and buyers see the new files on their order right away. Saved files in transactions messages: Users can save a file they've sent in a message, such as a price list, to attach it to later conversations without uploading it again. Or build something else! Ask a provider for proof of delivery before payout. Ask renters to upload photos of an item’s condition at pickup and return. There are plenty of opportunities to add unique functionality with AI. You can build the exact user flows your marketplace needs. Just remember: AI output is never exactly the same, so test your modifications carefully before releasing them to real users. Get started with AI-assisted coding Or dig deeper into files documentation. Do you have more file-related needs? Let us know! These new

Brand
Sharetribe
Industry
SaaS · Marketplace software
Type
Product update
Email
Feature announcement
Sent
Day 12 after signup
Sent at
Thu, 1:02 PM UTC
From
Katri from Sharetribe <hello@sharetribe.com>
Sent with
Mailchimp
Personalized
All feature announcement email examples

Breakdown

Main button
“Get started with AI-assisted coding”
Calls to action
1 button, 20 links
Length
787 words · 3 min read
Images
4
Layout
Single column · Text-heavy
Voice
Informative
Language
English
Fonts
Arial, Helvetica, Helvetica Neue
Dark mode
No custom styles

Colors

  • #f74f4c
  • #ffffff
  • #606060
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