EmmavsKlaviyo

Emma vs Klaviyo

Brand-controlled team email vs e-commerce revenue engine

TL;DR

Emma is mid-market email with brand governance at $99+/month. Klaviyo is the leading e-commerce email platform at $150/month for 10k contacts with Shopify integration and product recommendations. They serve different business types. Klaviyo for e-commerce. Emma for multi-location brand control.

Key Differences

The main things that set these tools apart

Business Model

Klaviyo is for e-commerce brands selling products online. Emma is for organizations managing brand across locations. Different businesses, different needs.

E-commerce Power
Klaviyo wins

Klaviyo's Shopify integration, product recommendations, and revenue tracking are purpose-built for online stores. Emma has no e-commerce features.

Brand Governance
Emma wins

Emma's sub-accounts and locked templates serve multi-location organizations. Klaviyo doesn't need brand governance — its users are typically single-brand e-commerce companies.

Pricing Comparison

At 10,000 contacts

Emma
$99+/month

Base plan. Brand governance, basic automation.

Visit Emma
Klaviyo
$150/month

Email plan. Flows, segmentation, product recommendations.

Visit Klaviyo
Sequenzy

The SaaS alternative

$49/month

10k subscribers, unlimited emails, transactional + marketing, Stripe integration.

Feature Comparison

Side-by-side feature breakdown

Feature
Emma
Klaviyo
Sequenzy
E-commerce
Shopify Integration
Basic
Deep native
Product Recommendations
AI-powered
Abandoned Cart
Native flows
Revenue Attribution
Basic
Per-email revenue
Basic analytics
Brand & Team
Brand Governance
Centralized control
Sub-Accounts
Per location
Approval Workflows
Built-in
Predictive Analytics
AI purchase prediction
Value
Free Tier
Yes (250 contacts)
Yes (100 subs)
SMS
Built-in
Segmentation
Basic
E-commerce behavioral
Tag + event based
Integrations
Limited
300+ e-commerce
Stripe, Zapier, API

Best For

When to choose each tool

Choose Emma if you...
  • Franchises needing brand-controlled email
  • Multi-location organizations
Choose Klaviyo if you...
  • Shopify and WooCommerce stores
  • E-commerce brands wanting revenue-focused email
  • DTC brands needing product recommendations
  • Online stores wanting email + SMS
Choose Sequenzy if you...
  • SaaS founders needing Stripe-integrated email
  • Digital product businesses
  • Teams wanting transactional + marketing combined

When to Consider Sequenzy Instead

SaaS, Not E-commerce or Organizations

Klaviyo serves e-commerce. Emma serves organizations. Sequenzy serves SaaS with Stripe integration for subscription-aware automation.

Overview

Emma and Klaviyo serve entirely different markets. Klaviyo is the leading e-commerce email platform. Emma is brand governance for distributed teams. For our take on each, see our Emma comparison and Klaviyo comparison.

Different Markets, Different Solutions

Klaviyo powers e-commerce brands with product recommendations, abandoned cart flows, and Shopify integration. Emma powers organizations with brand governance across locations. They don't compete because they solve different problems.

Klaviyo's E-commerce Dominance

For online stores, Klaviyo is purpose-built: deep Shopify integration, AI product recommendations, revenue per email tracking, predictive analytics. Emma has none of these features.

Emma's Organizational Focus

For multi-location organizations needing brand consistency, Emma's locked templates and approval workflows serve a real need that Klaviyo doesn't address.

The Sequenzy Alternative

For SaaS founders, Sequenzy combines transactional email and marketing campaigns with native Stripe integration at $49/month.

Frequently Asked Questions

Not sure which to pick?

If you're a SaaS founder who needs Stripe integration and unified email, try Sequenzy free. No credit card required.

Related Comparisons

Sequenzy - Complete Pricing Guide

Pricing Model

Sequenzy uses subscriber-based pricing. You only pay for subscribers active in sequences (automations). Inactive subscribers are free to store.

All Pricing Tiers

  • 0-100 subscribers: Free (Free annually) - 3k emails/month
  • 101-1,000 subscribers: $19/month ($205/year annually) - 15k emails/month
  • 1,001-5,000 subscribers: $29/month ($313/year annually) - 60k emails/month
  • 5,001-10,000 subscribers: $49/month ($529/year annually) - 120k emails/month
  • 10,001-25,000 subscribers: $99/month ($1069/year annually) - 300k emails/month
  • 25,001-50,000 subscribers: $199/month ($2149/year annually) - 600k emails/month
  • 50,001-100,000 subscribers: $349/month ($3769/year annually) - 1.2M emails/month
  • 100,000+ subscribers: Custom pricing (Custom annually) - Unlimited emails/month

Yearly billing: All plans offer a 10% discount when billed annually.

Free Plan Features (2,500 emails/month)

  • Visual automation builder
  • Transactional email API
  • Reply tracking & team inbox
  • Goal tracking & revenue attribution
  • Dynamic segments
  • Payment integrations
  • Full REST API access
  • Custom sending domain

Paid Plan Features (1,000 - 100,000 subscribers)

  • Visual automation builder
  • Transactional email API
  • Reply tracking & team inbox
  • Goal tracking & revenue attribution
  • Dynamic segments
  • Payment integrations (Stripe, Paddle, Lemon Squeezy)
  • Full REST API access
  • Custom sending domain

Enterprise Plan Features (100,000+ subscribers)

  • Visual automation builder
  • Transactional email API
  • Reply tracking & team inbox
  • Goal tracking & revenue attribution
  • Dynamic segments
  • Payment integrations
  • Full REST API access
  • Custom sending domain

Important Pricing Notes

  • You only pay for subscribers who are active in automations/sequences
  • Storing inactive subscribers is free
  • No hidden fees - all features included in the price
  • No credit card required for free tier

Contact

  • Pricing Page: https://sequenzy.com/pricing
  • Sales: hello@sequenzy.com