Twingate
Day 3 after signup
Feedback on Twingate
Why it works
- A named founder’s short introduction makes the feedback request feel like a personal check-in rather than a formal survey.
- Two concrete questions about the user’s needs and setup give the recipient clear topics to respond to.
How it is built
- Personal greeting
- Founder introduction
- Two feedback questions
- Brief sign-off
Email copy
Hi [First name], My name is Tony Huie, and I am the co-founder and CEO at Twingate. I saw that you recently signed up for a personal account. Were we able to address your use case? Were you able to deploy without issues? Thanks for the help. -Tony Don't want to get emails like this? Unsubscribe from our emails