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Email examplesBrandsSurveysparrowSubscription update

SurveySparrow plan downgrade update

SurveySparrow explains that a downgrade to the free plan changed the email domains used for new shares. It outlines the change and recommends upgrading or connecting a custom email domain.

Surveysparrow

Day 14 after signup

Your Account Update: New Email Domains Issued on Account Downgrade

Important changes to your email settings

Why it works

  • Explain the account change upfront so the recipient immediately understands why the settings changed.
  • Follow the explanation with a concrete list of affected domains and a clear note about which shares are impacted.
  • Offer a practical alternative alongside the upgrade recommendation, then close with a support contact.

How it is built

  1. Personalized greeting
  2. Downgrade explanation
  3. New domains list
  4. Impact and options
  5. Support and sign-off
Email copy

Dear [First name] [First name], Due to your recent account downgrade to a free plan, We have changed your email domains to the free pool. For better delivery rates, please upgrade your plan to access our premium pool of email domains. New Email Domains: Emails will be sent via the following domains mailer.surveysparrow-ai.app cx.surveysparrow-ai.app ex.surveysparrow-ai.app tickets.surveysparrow-ai.app What This Means for You: These new email domains are tailored to match your updated account status and will replace your previous ones. This change does not impact all the existing email shares, This applies to all the new shares you create within the account. To avoid such email domain changes and to have a static domain, we recommend you to connect your custom emails to surveysparrow. Need Assistance? If you have any questions or require assistance, our support team is ready to help. Contact us at support@surveysparrow.com. We appreciate your cooperation and look forward to continuing to serve you with enhanced features and services. Warm Regards, Surveysparrow 2261 Market Street, STE 22625, San Francisco,CA 94114, USA. Copyright © SurveySparrow Inc. 2026 Unsubscribe

Brand
Surveysparrow
Industry
SaaS · Survey software
Type
Transactional
Email
Subscription update
Sent
Day 14 after signup
Sent at
Tue, 7:18 PM UTC
From
SurveySparrow <info@surveysparrow.com>
Sent with
SendGrid
Personalized
All subscription update email examples

Breakdown

Calls to action
0 buttons, 9 links
Length
189 words · 1 min read
Images
1
Layout
Single column · Text-heavy
Voice
Professional
Language
English
Dark mode
No custom styles

Colors

  • #0091ff
  • #ffffff
  • #25292d
Blue emailsLight emails

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