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Email examplesBrandsSubblyCancellation

Subbly shop cancellation notice

Subbly tells the recipient their shop subscription has been cancelled and the shop is no longer active. It notes that cancellation may follow a request or failed payment, and suggests logging in to reactivate after a payment failure.

Subbly

Day 9 after signup

Your shop is now offline

Why it works

  • State the account status immediately so the recipient understands the effect of the cancellation.
  • Briefly explain possible causes, then offer a clear next step for the case where the recipient wants to restore service.

How it is built

  1. Personal greeting
  2. Cancellation status
  3. Possible cancellation reasons
  4. Reactivation guidance
  5. Friendly sign-off
Email copy

Hey [First name], Your Subbly subscription has been cancelled for shop: [First name] [First name] mail. This means your shop is no longer active. This is either due to a cancellation request from you or a failed payment. If this was due to a failed payment please login to re-activate your shop so you can keep selling to new customers! Thanks, have a lovely day Follow @SubblyTeam on Twitter You're receiving these emails because you run a Subbly shop.

Brand
Subbly
Industry
SaaS · Subscription commerce software
Type
Lifecycle
Email
Cancellation
Sent
Day 9 after signup
Sent at
Sun, 9:06 AM UTC
From
Subbly <support@subbly.co>
Sent with
Postmark
Plain textPersonalized
All cancellation email examples

Breakdown

Calls to action
0 buttons, 3 links
Length
79 words · Under a minute
Images
None
Layout
Single column · Plain text
Voice
Friendly
Language
English
Fonts
Helvetica Neue
Dark mode
No custom styles

Colors

  • #348eda
  • #ffffff
  • #000000
Blue emailsLight emails

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