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Terms of ServicePrivacy PolicyDPAContactSandbox
Email examplesBrandssignNowFeedback request

signNow post-trial feedback request

signNow asks a former trial user why they chose not to upgrade and invites them to share feedback. A secondary call to action offers the option to upgrade.

signNow

Day 28 after signup

How was your experience?

Please share your feedback with us.

Why it works

  • State the recipient’s relevant journey context before asking for feedback so the request feels specific.
  • Keep the feedback request as the main action, with a separate upgrade option for readers who are ready to return.
  • Use a warm team sign-off to make a product feedback request feel approachable.

How it is built

  1. Feedback link
  2. Value statement
  3. Trial context and question
  4. Feedback call to action
Email copy

Give feedback → We want to be your first choice! We’ve noticed that you didn’t upgrade your account after your trial. At signNow, we value our users’ opinions and would love to hear about your experience. Why did you decide not to upgrade? Please share your thoughts with us to help us improve. Give feedback Would you like to stay with signNow? Upgrade your account – Best regards, Sophia from the signNow Team Contact Support Terms of Service Privacy Notice 2026 © airSlate, Inc. All rights reserved. 17 Station Street, Ste. 203, Brookline, MA 02445 If you no longer wish to receive emails from signNow, please click here.

Brand
signNow
Industry
Other · E-signature software
Type
Lifecycle
Email
Feedback request
Sent
Day 28 after signup
Sent at
Tue, 7:50 PM UTC
From
Sophia from signNow <sophia@signnow.com>
All feedback request email examples

Breakdown

Main button
“Give feedback”
Calls to action
2 buttons, 15 links
Length
112 words · Under a minute
Images
2

See this email for your brand

Try it
  • Upgrade prompt
  • Team sign-off and footer
  • Layout
    Multi-column · Balanced
    Voice
    Friendly
    Language
    English
    Fonts
    Arial
    Dark mode
    Custom dark styles

    Colors

    • #0777cf
    • #ffffff
    • #2c2c2c
    Blue emailsLight emails

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