Quaderno
Day 13 after signup
Do you have 2 minutes?
Why it works
- Ask a focused question and provide a few possible reasons to make it easier for the reader to respond.
- Pair the feedback request with specific, low-pressure ways to help, such as answering questions or offering a trial extension.
How it is built
- Personal greeting
- Follow-up context
- Question about stopping
- Offer of support
Email copy
Hey [First name], I sent you an email a couple of days ago but it might have gotten buried. I just wanted to understand the main reason you didn't continue using Quaderno after your free trial. Was it timing, the setup, pricing, or something else? Knowing this really helps us. If it was something Quaderno can help with, I'm happy to reactivate your trial, answer any questions you have, or connect you with a product expert from our team who can walk you through it. If you have a few minutes to share some feedback, we'd be super grateful! Best, Alex