ProhostAI product update roundup

What’s New in ProhostAI We've been adding more ways to help you find information, simplify everyday tasks, and give your team greater control over how they work in ProhostAI. This release brings faster workspace search, a dedicated home for reusable task checklist templates, and new ways to manage team chat and email preferences. We've also introduced decision cards for AI Employees and improvements to how AI Phone routes calls to your team. Here's what's new and how to make the most of these updates. 🤖 Give AI Employees Input with Decision Cards When an AI Employee needs your input before proceeding, it can now present a structured decision card with a clear question, available options, and a recommended choice. Instead of having to work out what the AI needs from a long conversation, you can review the options and respond directly. If the AI proposes an action, you'll also have an opportunity to confirm it before it runs. Where to find it: No setup is required. When the feature is enabled for your account, a decision card appears in the relevant team chat thread when an AI Employee needs a decision. Each card includes two to four options, with one marked Recommended. Select Choose on an option to respond. Select Something else… to provide your own instruction. If your selection triggers an action, review the Run this action? confirmation before proceeding. If the original conversation thread isn't available, the card is sent to a direct message with the AI Employee's approvers, or the owner and admins. Unanswered cards expire after 72 hours by default. They appear in team chat rather than the Needs You section, so you'll receive the usual team chat notification. 🔎 Find Reservations, Cleanings, and Documents Instantly Finding the right information is now easier with an upgraded workspace search. Instead of navigating between different sections, you can search across reservations, guest details, cleanings, Drive documents, reviews, AI Workflows, and more from one place. You can also narrow your search by information type, helping you get to the right result with fewer steps. Where to find it: Press ⌘K on Mac or Ctrl+K on Windows, or select Search in the top bar. On smaller screens, look for the magnifying glass icon. Type at least two characters to see results, then use the arrow keys to navigate and press Enter to open a result. Search tips: Use a type prefix followed by a colon to narrow your results. For example: res: to search reservations guest: to search guests clean: to search cleanings doc: to search documents review: to search reviews wf: to search AI Workflows owner: to search owners vendor: to search vendors Select the filter chip's ✕ to remove it, or press Backspace when the search box is empty. Search is available to all signed-in users on web, with no additional setup required. On Drive pages, ⌘K searches Drive files specifically. 📋 Manage Checklist Templates from Tasks Reusable checklists make it easier to keep recurring work consistent across your properties. You can now manage your task checklist templates from a dedicated tab in Tasks, making them easier to create, update, and reuse. Create templates with your own titles and checklist items, reorder items as your processes change, and specify when a checklist item requires a photo. You can also turn an existing checklist section into a reusable template or ask AI to help create, edit, and apply templates. Where to find it: Tasks → Checklist Templates. The tab sits next to Settings. To create a template: Select Create Template. Add a title and checklist items. Enable Require photo for any item that needs photographic evidence. Select Create Template. To edit a template: Update its title or description directly on the card. Select Items to add, remove, or reorder checklist items, then select Save. To use a template on a task: New task: In the Checklist section, select a Start from: template chip. Existing task: Ope