Outschool
Day 0 after signup
Outschool cares about your child’s privacy
Why it works
- State the reason for the notice near the beginning so readers understand why it arrived and what decision may be required.
- Organize a complex policy into clear topics, then provide a simple way to revisit the full notice or contact support.
How it is built
- Personalized greeting
- Signup context
- Privacy purpose and consent
- Data collection details
Email copy
Hi [First name] [First name] We’re excited you’ve joined Outschool and are interested in signing your child up for our classes and activities. We care deeply about your child’s privacy rights. The purpose of this email is to inform you of the privacy protections we provide to you and your child(ren). Through the enrollment process, you are giving us your permission to collect, use, share, retain, etc. your child’s personal information as explained below and in our online Privacy Notice. At any time, you can come back to this email or review the Children’s Privacy Notice. By signing up for Outschool, you have provided or your child has provided your name and email address for the purposes of providing this notice and obtaining your consent. When you enroll your child in a class or other activity, you will be asked for your consent to our practices, as provided in this email. If you disagree with our practices, you can choose not to enroll your child, and we will not collect, use, or disclose any personal information from your child, and we will delete your and your child’s information. If you have any questions, please contact us at privacy@outschool.com. Please keep this email so you can easily reference this privacy notice. Direct Notice to Parents We provide our COPPA Notice in full below for your convenience. Please review this information carefully before providing your consent on enrollment. Our Privacy Notice online explains how we, Outschool, Inc., collect and use personal data when you use our online services (such as classes, groups, etc.), including apps (together, our "Services"). This Notice addresses what you need to know before you provide your consent. In general, this information applies to all learners where local law regulates activities to children under certain ages. For the U.S. Children’s Online Privacy Protection Act (COPPA), this is under 13 years. Personal Information We Collect from Your Child We collect some information about your child from you when you create a Learner profile for them, including their name, age, and other information you provide. This information may be combined with information we collect from your child as described below. We collect the following information directly from children when they use our Services: (i) information about the Classes, Activities, or other Services which your child engages in; (ii) information your child shares, such as uploaded drawings or photos, video and audio, and the history of activity in and with Outschool; and (iii) feedback your child sends us and Class or Educator reviews your child writes, or questions and information your child provides to customer support. We also collect the content of your child’s messages and communications as necessary to provide your child with the Services your child uses. We also get data about how your child uses Outschool, including website activity, which pages they’ve visited, and other similar data. We do use technology, like cookies and other trackers, to help us gather information about activities once logged into Outschool, but we do not allow third-party analytics or advertising providers to collect personal data for their own purposes in the Learner mode. Please see our Privacy Notice and Cookie Page for more information on our general website. How We Use Your Child’s Information We use information collected from your child for the following purposes: To operate, manage, and provide you or your child with our Services; To perform services requested by you or your child, such as responding to you or your child’s comments, questions, requests, and providing customer support; To send you or your child technical notices, updates, security alerts, information regarding changes to our policies, and support and administrative messages; To prevent and address fraud, breach of policies or terms, and threats or harm; To monitor and analyze trends, usage, and activities; to fulfill purchases; For our i