Hi [First name] [First name]

We’re excited you’ve joined Outschool and are interested in signing your child up for our classes and activities. We care deeply about your child’s privacy rights.

The purpose of this email is to inform you of the privacy protections we provide to you and your child(ren). Through the enrollment process, you are giving us your permission to collect, use, share, retain, etc. your child’s personal information as explained below and in our online Privacy Notice. At any time, you can come back to this email or review the Children’s Privacy Notice.

By signing up for Outschool, you have provided or your child has provided your name and email address for the purposes of providing this notice and obtaining your consent. When you enroll your child in a class or other activity, you will be asked for your consent to our practices, as provided in this email. If you disagree with our practices, you can choose not to enroll your child, and we will not collect, use, or disclose any personal information from your child, and we will delete your and your child’s information. If you have any questions, please contact us at privacy@outschool.com.

Please keep this email so you can easily reference this privacy notice.

Direct Notice to Parents

We provide our COPPA Notice in full below for your convenience. Please review this information carefully before providing your consent on enrollment.

Our Privacy Notice online explains how we, Outschool, Inc., collect and use personal data when you use our online services (such as classes, groups, etc.), including apps (together, our "Services"). This Notice addresses what you need to know before you provide your consent. In general, this information applies to all learners where local law regulates activities to children under certain ages. For the U.S. Children’s Online Privacy Protection Act (COPPA), this is under 13 years.

Personal Information We Collect from Your Child

We collect some information about your child from you when you create a Learner profile for them, including their name, age, and other information you provide. This information may be combined with information we collect from your child as described below.

We collect the following information directly from children when they use our Services: (i) information about the Classes, Activities, or other Services which your child engages in; (ii) information your child shares, such as uploaded drawings or photos, video and audio, and the history of activity in and with Outschool; and (iii) feedback your child sends us and Class or Educator reviews your child writes, or questions and information your child provides to customer support. We also collect the content of your child’s messages and communications as necessary to provide your child with the Services your child uses.

We also get data about how your child uses Outschool, including website activity, which pages they’ve visited, and other similar data. We do use technology, like cookies and other trackers, to help us gather information about activities once logged into Outschool, but we do not allow third-party analytics or advertising providers to collect personal data for their own purposes in the Learner mode. Please see our Privacy Notice and Cookie Page for more information on our general website.

How We Use Your Child’s Information

We use information collected from your child for the following purposes:

• To operate, manage, and provide you or your child with our Services;
• To perform services requested by you or your child, such as responding to you or your child’s comments, questions, requests, and providing customer support;
• To send you or your child technical notices, updates, security alerts, information regarding changes to our policies, and support and administrative messages;
• To prevent and address fraud, breach of policies or terms, and threats or harm;
• To monitor and analyze trends, usage, and activities; to fulfill purchases;
• For our internal research and demographic studies, so we can constantly improve the Services or other Outschool applications, marketing efforts, products and services; or
• To fulfill any other business or commercial purposes disclosed to you, at your direction, or with your consent.

We recommend activities and new features to Parents / Guardians and Children based on their engagement with us. We may send these messages within our platform or mobile apps to children and Parents / Guardians through push notifications if Parents enable this feature. We may also send this information via email to Parents / Guardians, along with surveys or other information related to Outschool.

Information Disclosures

We disclose and share information about your child according to the practices described in our Privacy Notice. At any time, you can decline to use these sites or tools except where they are essential to operate, manage, and provide your child with our Services. It may impact Learner engagement in the Classes or Activities, but you are not required to use them if you disagree with their usage.

The categories of entities to whom we disclose children’s information and the purposes of the disclosures include the following:

Entity	Purpose
Educators	To operate, manage, and provide your child with our Services
Other Classroom Participants	To operate, manage, and provide your child with our Services
Partners	To operate, manage, and provide your child with our Services
Vendors and Service-Providers	To operate, manage, and provide your child with our Services To perform services requested by you or your child, such as responding to your or your child’s comments, questions, requests, and providing customer support To monitor and analyze trends, usage, and activities For our internal research and demographic studies, so we can constantly improve the Services or other Outschool applications, marketing efforts, products and services
Information Disclosures Requested by You or Your Child	To operate, manage, and provide your child with our Services To perform services requested by you or your child, such as responding to your or your child’s comments, questions, requests, and providing customer support To fulfill any other business or commercial purposes disclosed to you, at your direction, or with your consent

Limited consent accounts

Children may have tried to sign up with an account on their own. If so, Parents will receive an email verifying agreement to these limited activities. The information we collect is limited, such as they can like classes and choose an avatar, but Learners (Children) cannot enroll in classes and their information is not shared to Teachers or other Learners.

Parents can "upgrade" the account to full access. Once Parents provide verified parental consent for children to enroll in classes, groups, or other activities, it includes agreement to carry over the information from these limited activities to the full child Learner account. This information includes classes they may have liked, free challenges they may have participated in, etc.

If you do not agree with carrying over the information, please let us know at privacy@outschool.com.

Contact us

Please contact the Privacy Office with any questions or concerns about our COPPA Notice or practices or any rights you have at:

• Email: privacy@outschool.com
• Mailing: Outschool, Inc. 2261 Market Street #4545 San Francisco, CA USA 94114
• Phone: +1 (415) 968-1685