OnePageCRM
Day 8 after signup
OnePageCRM and [First name] Studio - questions/feedback?
Why it works
- A brief introduction from the CEO makes the request feel like a direct conversation rather than a generic survey.
- The email gives one simple way to respond and explains who will read the reply, reducing uncertainty about what happens next.
How it is built
- Personal greeting
- CEO introduction
- Request for feedback
- Direct reply reassurance
Email copy
Hi [First name], Michael here, the CEO of OnePageCRM. Even though I lead the company, I’m a natural product person and the user experience you get from our app means a lot to me. Our users love OnePageCRM and the focus it brings to sales, but there is always room for improvement. If there's anything that's bugging you, even the smallest of issues that could be done better, I want to hear about it, so hit the reply button. And ok, this is an automated email, but if you reply it comes directly to me and will be answered by me. Best regards, Michael FitzGerald OnePageCRM