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Email examplesBrandsFlareFeedback request

Flare feedback request

Flare co-founder Freek asks what led the recipient to try the product and what they are building. He explains that hearing directly from users helps the small company.

Flare

Day 4 after signup

What brought you to Flare?

Why it works

  • A founder introduction makes the request feel like a direct conversation rather than a generic survey.
  • The questions are open-ended and grouped around why the recipient joined and what they are building, giving a clear, low-friction way to respond.

How it is built

  1. Personal greeting
  2. Founder introduction
  3. Motivation questions
  4. Small-company context
  5. Founder sign-off
Email copy

Hello, I'm really happy that you've decided to try out Flare! I'm Freek, one of the co-founders. I'm curious: what brought you to Flare, and what are you currently building? What made you look for something like Flare? (We're a small company, and it really helps us to hear this stuff directly.) Thanks, Freek Van der Herten

Brand
Flare
Industry
SaaS · Error monitoring
Type
Lifecycle
Email
Feedback request
Sent
Day 4 after signup
Sent at
Fri, 2:08 PM UTC
From
Freek Van der Herten <freek@spatie.be>
Sent with
Postmark
Plain textFounder voice
All feedback request email examples

Breakdown

Calls to action
0 buttons, 1 link
Length
57 words · Under a minute
Images
None
Layout
Single column · Plain text
Voice
Personal note
Language
English
Dark mode
No custom styles

Colors

  • #ffffff
  • #000000
Black & white emailsLight emails

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