Fibery
Day 5 after signup
Last onboarding message 🏁
Why it works
- Acknowledge that a new user may have had both positive and frustrating moments before asking for feedback.
- Make the response action low-effort by inviting the reader to reply directly instead of sending them to a separate form.
- Close with a supportive note that frames the company as a partner through the difficult parts.
How it is built
- Personal opening
- Acknowledges mixed experience
- Asks for candid feedback
- Invites a direct reply
- Supportive sign-off
Email copy
Oh wow, you're still here! Nice work 🎉 By now you’ve probably seen the good, the bad, and the ugly: the “this is amazing” moments and the “why is this like that?!” moments. What frustrated you? What made you question your life choices? Be harsh — it helps us make Fibery better. 👉 Just reply to this email and tell us what's on your mind. You’re building something. We’re here for the messy parts too. Polina from Fibery Unsubscribe from our emails We run on Intercom