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Arcade legal documents update

Arcade explains updates to its terms, privacy and data-processing documents, and subprocessors list. It summarizes the changes, states when they take effect, and directs customers to review the documents or contact support with questions.

Arcade

Oct 6, 2026

Updates to Arcade's Legal Documents

Why it works

  • Lead with the reason for the email and the effective date so readers can quickly understand what is changing.
  • Group legal updates into a short summary, then explain what action is required and where readers can review the full documents.

How it is built

  1. Notice of changes
  2. Summary of updates
  3. Effect on customers
  4. Document review links
  5. Support contact
  6. CEO sign-off
Email copy

Hi there, We're writing to let you know that we've updated our Terms of Service, Privacy Policy, Data Processing Addendum, AI Addendum, and Authorized Subprocessors effective October 6, 2026. We periodically review and update these documents to reflect changes in our services, business practices, and applicable legal requirements, and we want to make sure you're informed. What's Changing Here's a summary of the key updates: Clearer, more complete terms — We updated the Terms so they are easier to read and describe certain AI Features and Credits. Expanded privacy disclosures — We updated the Privacy Policy to address new US State privacy laws and to include more details on our use of viewer data, AI video content, and cookies on published Arcades. Authorized Subprocessor list — See our full list of authorized subprocessors at arcade.software/subprocessors. This list is comprehensive and includes new and existing vendors. We'll keep it current and record the date of each change. If you'd like email notice of future changes, contact us at security@arcade.software. What This Means for You By continuing to use our services on or after October 6, 2026, you agree to the updated Terms of Service, Privacy Policy, Data Processing Addendum, AI Addendum, and Authorized Subprocessors. No other action is required on your part. We encourage you to take a few minutes to review the updated documents in full: Terms of Service Privacy Policy Data Processing Addendum AI Addendum Authorized Subprocessors Questions? If you have any questions or concerns about these changes, please don't hesitate to reach out to us at security@arcade.software or visit our Help Center. We're happy to help. Thank you for being a valued customer. We appreciate your trust in us and are committed to being transparent about how we operate and handle your data. Best regards, Caroline Clark Chief Executive Officer & Co-Founder Arcade empowers you to show, not tell, more about your product. With Arcade you can add interactive snippets of your product to your website, blog, or social media so customers can try before they buy.

Brand
Arcade
Industry
SaaS · Interactive demo software
Type
Product update
Email
Company news
Sent
Oct 6, 2026
Sent at
Tue, 7:50 PM UTC
From
Arcade <noreply@arcade.software>
Sent with
SendGrid
Plain text
All company news email examples

Breakdown

Calls to action
0 buttons, 10 links
Length
341 words · 1 min read
Images
None
Layout
Single column · Plain text
Voice
Professional
Language
English
Fonts
Inter, Inter var
Dark mode
No custom styles

Colors

  • #ffffff
  • #111827
  • #e5e7eb
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