Hi there,
We're writing to let you know that we've updated our Terms of Service, Privacy Policy, Data Processing Addendum, AI Addendum, and Authorized Subprocessors effective October 6, 2026. We periodically review and update these documents to reflect changes in our services, business practices, and applicable legal requirements, and we want to make sure you're informed.
What's Changing
Here's a summary of the key updates:
- Clearer, more complete terms — We updated the Terms so they are easier to read and describe certain AI Features and Credits.
- Expanded privacy disclosures — We updated the Privacy Policy to address new US State privacy laws and to include more details on our use of viewer data, AI video content, and cookies on published Arcades.
- Authorized Subprocessor list — See our full list of authorized subprocessors at arcade.software/subprocessors. This list is comprehensive and includes new and existing vendors. We'll keep it current and record the date of each change. If you'd like email notice of future changes, contact us at security@arcade.software.
What This Means for You
By continuing to use our services on or after October 6, 2026, you agree to the updated Terms of Service, Privacy Policy, Data Processing Addendum, AI Addendum, and Authorized Subprocessors. No other action is required on your part.
We encourage you to take a few minutes to review the updated documents in full:
Questions?
If you have any questions or concerns about these changes, please don't hesitate to reach out to us at security@arcade.software or visit our Help Center. We're happy to help.
Thank you for being a valued customer. We appreciate your trust in us and are committed to being transparent about how we operate and handle your data.
Best regards,
Caroline Clark
Chief Executive Officer & Co-Founder