Appointlet
Day 5 after signup
Checking in, [First name]
Why it works
- A brief introduction from the co-founder makes the request feel like a direct conversation rather than an automated survey.
- Offering a few concrete response options lowers the effort required to share useful feedback.
- The email explains how replies will help improve the product, giving the request a clear purpose.
How it is built
- Personal greeting
- Founder introduction
- Experience check-in
- Three response options
- Reply request and sign-off
Email copy
Hi [First name], I'm Jared, co-founder and head of product development at Appointlet. I wanted to check in and see how things are going. Which of these best describes your experience so far? a) I'm using it and seeing value from it b) I'm trying to use it but need help with setup c) I would use it if it had "X, Y, Z" features Just hit reply with your answer—I’d love to hear your thoughts and see how we can improve your experience. As a small, product-focused team, hearing from customers like you truly means the world to us. Your input helps us build a better Appointlet for everyone. Looking forward to hearing from you. Thanks for your time, Jared Don't want to get emails like this? Unsubscribe from our emails