Bento pricing guide

Bento Pricing Explained

Bento prices marketing around active users and includes unlimited marketing sends on paid plans, with transactional email billed separately by volume.

Updated Jun 16, 2026·1 checked source·Independent guide
Quick answer

Bento's pricing page shows Marketing Platform at $29/month for up to 5,000 Active Users, where Active Users are subscribed users or people with an event in the last 90 days. Above that, tiered pricing starts at $0.01 per Active User for 5,001-50,000, then $0.009 and $0.008 at higher bands, with custom pricing above 1,000,001 Active Users. Paid marketing plans include unlimited marketing sends under fair use, automations, team seats, segmentation, CRM, forms, ecommerce integrations, custom domains, deliverability help, and reports. Transactional Email can be used on its own: first 100 emails are free, then $5/month through 12,500 emails, plus $0.09 per 1,000 after that. Bento Chat is a $30/month add-on that requires Marketing Platform.

Bento at a glance

3 plans
Starts at
$29/month for Marketing Platform, with a 30-day trial
Pricing model
Active-user marketing pricing plus separate transactional email volume pricing
Free plan
No free marketing plan, but trial available and transactional email has a small free allowance
Best for
Teams that want marketing, transactional email, CRM, and chat in one Bento-owned workspace

Bento plans and pricing

The real plan difference is what work each tier makes easier, not just the public price.

Live pricing

Marketing Platform

$29/mo

Up to 5,000 Active Users, then tiered active-user pricing.

Teams that want a broad email marketing and CRM system.

  • Unlimited marketing sends on paid plans under fair use
  • Automations
  • Team seats
  • Segmentation and CRM
  • Forms and popups

Watch-outs

  • Active-user pricing rises with list and event activity
Common step-up

Transactional Email

$0-$5/mo+

First 100 emails free, then $5/month through 12,500 emails, plus $0.09 per 1,000 after that.

Teams needing API and SMTP product email.

  • API and SMTP sending
  • Delivery and engagement tracking
  • Logs and templates
  • Webhooks
  • Bounce and suppression handling

Watch-outs

  • Separate billing from Marketing Platform

Bento Chat

$30/mo

Add-on requiring Marketing Platform.

Teams that want shared inbox, live chat, SMS, and routing in Bento.

  • Shared inbox
  • Live chat
  • SMS
  • Routing and saved replies
  • AI agents

Watch-outs

  • Add-on cost
  • Requires Marketing Platform

Bento's pricing page

Captured from bentonow.com. Pricing changes often, so confirm the current numbers on the live page.

Bento pricing page
https://bentonow.com/pricingView live pricing

Buying shortcut

Which Bento plan should you choose?

Check live pricing

Start here

Marketing Platform

Teams that want a broad email marketing and CRM system. It is the first tier to check when you only need the core Bento workflow. Watch for: Active-user pricing rises with list and event activity

Public price

$29/mo

Up to 5,000 Active Users, then tiered active-user pricing.

Main upgrade

Transactional Email

Teams needing API and SMTP product email. Inspect this tier when the lower tier starts blocking reporting, automation, collaboration, or support needs. Watch for: Separate billing from Marketing Platform

Public price

$0-$5/mo+

First 100 emails free, then $5/month through 12,500 emails, plus $0.09 per 1,000 after that.

High-volume or advanced

Bento Chat

Teams that want shared inbox, live chat, SMS, and routing in Bento. Treat this as the serious-operations tier, especially if the first two plans leave key limits or add-ons unresolved. Watch for: Add-on cost

Public price

$30/mo

Add-on requiring Marketing Platform.

Cost scenarios

Pricing pages show the entry point. These scenarios show what the plan means in real buying situations.

Best fit

SaaS with 4,000 active users

Bento: $29/month for Marketing Platform.. Sequenzy: Better if the goal is guided SaaS lifecycle execution.. Bento is inexpensive at this size if the feature set matches.

Check fit

Product sending 100,000 transactional emails/month

Bento: $5 through 12,500 emails plus $0.09 per 1,000 after that.. Sequenzy: Not a transactional-only provider.. Bento can be very low-cost for transactional volume.

Check fit

Team needing email plus chat

Bento: Marketing Platform plus $30/month Bento Chat.. Sequenzy: Focuses on SaaS email rather than chat operations.. Bento is broader; Sequenzy is more focused.

What to watch for

Active Users include subscribed users and recent event activity.

Bento Chat costs extra and requires Marketing Platform.

Transactional email is priced separately from marketing.

Bento pricing is broad but readable

Bento is not just a newsletter tool. The pricing page mixes marketing, transactional email, deliverability support, CRM, and chat, so the right comparison depends on which parts you actually plan to use.

The value is strongest when a team wants one operating surface for customer messaging, automation, CRM-style records, deliverability help, and support context. If you only need campaigns, Bento can feel broader than necessary. If you want technical flexibility with marketing visibility, the package can make sense.

Use Bento alternatives to compare all-in-one lifecycle and messaging tools. Use Sequenzy vs Bento when the question is whether a narrower SaaS lifecycle workflow is better than Bento's broader toolkit.

Bento vs Sequenzy

Bento is broader. Sequenzy is narrower and more SaaS lifecycle-focused. That distinction matters more than the headline monthly price.

Bento vs Sequenzy

How Bento compares with Sequenzy, which bills on emails sent rather than contact count.

Bento
Sequenzy
Pricing meter
Active-user marketing pricing plus separate transactional email volume pricing
Unlimited contacts, with cost tied to email volume.
Effective unit price
Depends on contact tier, send allowance, add-ons, and feature gates.
$0.41 / 1k at the $49/mo for 120k emails tier.
Entry point
$29/month for Marketing Platform, with a 30-day trial
Free plan for low-volume SaaS sending, then paid email tiers.
Best fit
Teams that want marketing, transactional email, CRM, and chat in one Bento-owned workspace
SaaS onboarding, trial conversion, failed-payment, retention, and product-event email.
Operational work
Active Users include subscribed users and recent event activity.
Lifecycle sequence strategy, product triggers, and billing-aware email are the default workflow.

How Sequenzy prices the same volume

Sequenzy price per 1k emails

$0.41 / 1k at $49/mo for 120k emails

Tier
Emails
Plan
Per 1k
Free
2.5k emails/mo
$0/mo
$0 / 1k
1,000 contact tier
15k emails/mo
$19/mo
$1.27 / 1k
5,000 contact tier
60k emails/mo
$29/mo
$0.48 / 1k
10,000 contact tier
120k emails/mo
$49/mo
$0.41 / 1k
25,000 contact tier
210k emails/mo
$99/mo
$0.47 / 1k
30,000 contact tier
300k emails/mo
$149/mo
$0.50 / 1k
50,000 contact tier
600k emails/mo
$299/mo
$0.50 / 1k
100,000 contact tier
900k emails/mo
$399/mo
$0.44 / 1k
150,000 contact tier
1.2M emails/mo
$499/mo
$0.42 / 1k

Verdict

Bento is a strong all-in-one email platform for teams that want marketing, transactional, CRM, and optional chat together. Sequenzy is better for teams prioritizing SaaS lifecycle email focus over a broader customer messaging suite.

FAQ

Sources checked · Jun 16, 2026