Updated 2025-12-23

12 Bento Alternatives for SaaS Teams

Bento is solid for event-driven marketing, but $100/month for 10k contacts adds up. Here are 12 alternatives worth considering.

TL;DR

Quick answer: If you want AI-generated emails + Stripe sync, use Sequenzy ($49/mo for 10k). Need advanced behavioral triggers? Customer.io. Want simpler event tracking? Loops. Budget-conscious? Brevo. Bento is great if you need unlimited emails and don't mind per-contact pricing.

12 Best Bento Alternatives

Our Pick for SaaS Companies
#1
Sequenzy

AI writes your email sequences while Stripe syncs your customer data automatically. Built for SaaS founders who'd rather focus on product than email copy.

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Best for
SaaS founders who want AI to write emails
Pricing
$49/month for 10,000 subscribers

Pros

  • AI generates entire email sequences -describe what you want, get emails
  • Native Stripe integration (customers sync automatically)
  • Half the price of Bento at 10k contacts
  • Marketing + transactional emails in one platform
  • Direct founder support

Cons

  • No chat/messaging features (Bento has this)
  • No SMS support
  • Newer platform -less proven at scale
  • Smaller community
#2
Customer.io

The heavyweight for PLG companies. Best-in-class behavioral automation with multi-channel support (email, push, SMS, in-app). Expensive but powerful.

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Best for
PLG companies with complex user journeys
Pricing
$100/month for 5,000 profiles (Essentials)

Pros

  • Most powerful behavioral automation available
  • Multi-channel: email, push, SMS, in-app messages
  • Segment by literally any user event
  • Excellent API and webhook support
  • Built specifically for product-led growth

Cons

  • More expensive than Bento at scale
  • Complex setup -not plug-and-play
  • Steep learning curve
  • Overkill for simple email needs
#3
Loops

Clean, modern SaaS email platform. Simpler than Bento but covers the basics well. Good if you want straightforward email without the complexity.

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Best for
SaaS teams wanting simplicity over power
Pricing
$49/mo for 5k, ~$99/mo for 10k

Pros

  • Genuinely pleasant interface
  • Built for SaaS from day one
  • Transactional + marketing together
  • Good deliverability reputation
  • Same features on all plans

Cons

  • Event tracking less sophisticated than Bento
  • No chat/messaging features
  • No AI content generation
  • No native Stripe sync
#4
Userlist

Email automation built for SaaS with company + user relationships. Great if you're B2B and need to message both individual users and account admins differently.

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Best for
B2B SaaS with team-based accounts
Pricing
$99/mo for 5,000 users

Pros

  • Company + user model built for B2B SaaS
  • Designed for onboarding sequences
  • In-app messages included
  • Good for behavior-based messaging
  • Thoughtful SaaS-specific features

Cons

  • More expensive than simpler tools
  • Smaller community
  • Not for B2C use cases
  • Fewer integrations than big players
#5
Encharge

Marketing automation for SaaS with a focus on trial conversion. Strong behavioral triggers, lead scoring, and native integrations with Stripe, Segment, Intercom.

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Best for
SaaS teams focused on trial-to-paid conversion
Pricing
$79/mo for 2,000 subscribers, scales from there

Pros

  • Powerful visual flow builder
  • Behavior-based triggers designed for SaaS
  • Native Stripe, Segment, Intercom integrations
  • User scoring and lead qualification
  • Good for trial conversion flows

Cons

  • More expensive than Bento at lower volumes
  • No transactional email support
  • Can be overkill for simple needs
  • Smaller company = smaller community
#6
Vero

Behavioral email marketing that's been around since 2012. Strong focus on event-triggered campaigns without the complexity of Customer.io.

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Best for
Teams wanting behavioral email without enterprise complexity
Pricing
$54/mo for 10,000 users

Pros

  • Good event-based automation
  • Reasonable pricing
  • Stable and mature platform
  • Push notifications included
  • Visual workflow builder

Cons

  • Less powerful than Customer.io
  • Interface feels a bit dated
  • Smaller community
  • No chat features like Bento
#7
Intercom

Customer messaging platform with email, chat, and product tours. If you want chat + email like Bento but at a bigger scale, Intercom is the enterprise option.

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Best for
Teams wanting chat + email + product tours together
Pricing
$74/mo base + per seat

Pros

  • Chat, email, product tours in one
  • Strong user targeting
  • In-app messaging
  • Good B2B SaaS focus
  • Feature-rich platform

Cons

  • Gets expensive with seat-based pricing
  • Email is secondary to chat focus
  • Complex pricing model
  • Overkill if you mainly need email
#8
ActiveCampaign

The automation powerhouse. Most complex workflows, lead scoring, CRM integration. Overkill for many, but nothing matches its automation depth.

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Best for
Teams needing the most powerful automation
Pricing
$79/mo for 10,000 contacts (Lite)

Pros

  • Most powerful automation builder, period
  • Built-in CRM with sales pipeline
  • Can automate almost anything
  • Good deliverability
  • Massive integration library

Cons

  • Steep learning curve
  • Not SaaS-specific like Bento
  • Pricing creeps up with add-ons
  • No native transactional email
#9
Brevo

The budget option that's surprisingly capable. Unlimited contacts, pay per email. If Bento's per-contact pricing is too much, this is worth considering.

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Best for
Budget-conscious teams
Pricing
$25/mo for unlimited contacts (pay per email)

Pros

  • Unlimited contacts -no per-contact fees
  • SMS marketing included
  • Actually affordable
  • Transactional included
  • Basic CRM features

Cons

  • Pay-per-email can add up at high volume
  • Interface feels dated
  • Event tracking not as sophisticated
  • Support is slow on lower tiers
#10
Resend

Developer's dream for transactional email. Best-in-class DX with React Email templates. But transactional only -you'll need something else for marketing.

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Best for
Developers who only need transactional
Pricing
$20/month for 50,000 emails

Pros

  • Best developer experience available
  • React Email for building templates
  • Modern SDKs for every language
  • Cheap for transactional volume
  • Excellent documentation

Cons

  • Zero marketing features
  • No event tracking or automation
  • No subscriber management
  • Need a second tool for marketing
#11
HubSpot

The all-in-one CRM with marketing automation. Overkill for just email, but if you want CRM + email + sales pipeline in one ecosystem, it's hard to beat.

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Best for
Teams wanting full CRM + marketing in one
Pricing
Free tier, then $20/mo+ for marketing

Pros

  • Full CRM included
  • Email, landing pages, forms together
  • Sales and marketing alignment
  • Tons of integrations
  • Good for larger teams

Cons

  • Can get expensive at scale
  • Not SaaS-specific
  • Email is just one part of platform
  • Complexity increases with features
#12
Postmark

Transactional email with exceptional deliverability. They're picky about who they let on (which is why delivery is so good). Pure transactional -no marketing.

Visit
Best for
Apps needing bulletproof transactional email
Pricing
$15/mo for 10,000 emails

Pros

  • Exceptional deliverability
  • Clean, well-documented API
  • Message streams for organization
  • Real human support
  • 40-day email history

Cons

  • No marketing features
  • Strict about use cases
  • Need separate tool for campaigns
  • More expensive than SES at volume

Why Consider Alternatives to Bento

Per-contact pricing adds up fast

Bento charges $0.01 per contact per month. At 10k contacts, that's $100/month. At 50k, it's $500/month. And you're paying for inactive contacts too. Alternatives like Sequenzy offer flat pricing ($49 for 10k) that's more predictable.

Steep learning curve

Bento does things very differently than other email platforms. While powerful, it takes time to understand their unique approach. If you want something more familiar and quicker to set up, alternatives might be easier to get started with.

Simpler alternatives exist

Bento is powerful, but sometimes you don't need all that power. Loops offers a cleaner, simpler experience if you just need basic SaaS email without the complexity.

You might only need transactional

If you're mostly sending password resets, receipts, and notifications, Bento is overkill. Resend or Postmark offer better DX and lower costs for pure transactional use cases.

Feature Comparison

FeatureBentoSequenzyCustomer.ioLoopsEnchargeBrevo
Price at 10k
$100
$49
$150+
~$99
$99+
$25+
Pricing model
Per contact
Flat tiers
Per profile
Flat tiers
Per subscriber
Per email
AI content
Stripe sync
Transactional
Event tracking
Excellent
Good
Best
Basic
Good
Basic
Chat/messaging
Multi-channel

When to Use Each Platform

Choose Sequenzy if...
  • You want AI to write your email sequences
  • You use Stripe and want automatic customer sync
  • You want flat, predictable pricing
  • You'd rather talk to the founder than file tickets
Choose Stay with Bento if...
  • You need built-in chat alongside email
  • You send high volume and unlimited emails matters
  • You're happy with per-contact pricing
  • Event tracking is your primary focus
Choose Customer.io if...
  • You have a complex product with many user touchpoints
  • You need the most powerful behavioral triggers
  • You want email, push, SMS, in-app together
  • You have engineering resources for proper setup
Choose Loops if...
  • You want simpler than Bento
  • Event tracking is nice-to-have, not critical
  • You prefer clean, modern interfaces
  • Basic SaaS email covers your needs
Choose Brevo if...
  • Per-contact pricing is too expensive
  • You'd rather pay per email sent
  • You need SMS alongside email
  • Budget is your primary concern

Honest take: Bento vs the alternatives

Bento is a solid product. If you need event-driven email marketing with built-in chat, it's one of the better options for SaaS. But the per-contact pricing model isn't for everyone.

Here's when each alternative makes more sense:

If you hate writing emails: Sequenzy

The biggest difference between Bento and Sequenzy is AI content generation. With Sequenzy, you describe your goal ("a 5-email onboarding sequence for a project management SaaS") and it generates the whole thing. You edit and polish, but you're not starting from scratch.

Sequenzy also has native Stripe integration -customers sync automatically. And at $49/month for 10k subscribers, it's half the price of Bento.

If you need the most powerful behavioral triggers: Customer.io

Customer.io is more expensive than Bento, but it's also more powerful. Multi-channel messaging (email, push, SMS, in-app), sophisticated user segmentation, and the most flexible event-based automation available.

The catch: it's complex to set up and expensive ($100+/month for just 5k profiles). But for PLG companies with intricate user journeys, nothing else matches it.

If you want simpler: Loops

Bento can feel complex if you're just getting started. Loops is cleaner, simpler, and still built for SaaS. You won't get the same depth of event tracking, but if basic automation covers your needs, Loops is worth considering.

If budget is tight: Brevo

Bento's per-contact pricing means you pay whether you email someone or not. Brevo flips this -unlimited contacts, pay per email sent. If you have a big list but don't email frequently, Brevo can be significantly cheaper.

The pricing math

Let's be real about what you'll pay at 10,000 contacts:

  • Bento: $100/month (but unlimited emails)
  • Sequenzy: $49/month (AI + Stripe sync included)
  • Customer.io: $150+/month (most powerful features)
  • Loops: ~$99/month (simple and clean)
  • Brevo: $25+/month (depends on email volume)

The "right" choice depends on what you value. Bento's unlimited emails are great if you send a lot. Sequenzy's AI saves time. Customer.io's power is worth it for complex products.

What Bento does better

To be fair to Bento:

  • Unlimited emails - You never worry about send limits
  • Built-in chat - Email + chat in one platform is genuinely useful
  • Event tracking - Purpose-built for tracking user behavior
  • All features included - No feature gates based on plan tier

If these matter more than price, Bento might still be your best choice.

Frequently Asked Questions

Sequenzy if you want AI content generation and Stripe integration at $49/mo for 10k (vs Bento's $100). Customer.io if you need the most powerful behavioral automation. Loops if you want something simpler than Bento.

Bento charges $0.01 per contact per month because it includes unlimited emails. This works well if you email frequently, but can be expensive if you have a large list with many inactive contacts. At 10k contacts, you pay $100/month regardless of how many emails you send.

Customer.io is more powerful but more expensive. It offers multi-channel messaging (email, push, SMS, in-app) and more sophisticated automation. Bento is simpler and cheaper, with built-in chat. Choose Customer.io for complex PLG products, Bento for straightforward SaaS email.

Bento has some AI features for analytics and recommendations, but doesn't generate email content. If you want AI to write your email sequences, Sequenzy is currently the best SaaS-focused option.

Yes, Bento supports transactional emails alongside marketing. But if you only need transactional, Resend ($20/mo for 50k emails) or Postmark offer better developer experience at lower cost.

At 10k contacts: Sequenzy ($49/mo) is half the price with AI and Stripe sync. Brevo ($25+/mo) is even cheaper but pay-per-email. Loops (~$99/mo) is similar to Bento pricing but with flat tiers instead of per-contact.

Bento has Stripe integration via Zapier or custom webhooks, but it's not native. Sequenzy and Encharge have native Stripe integrations that sync customer data automatically without additional setup.

Yes. Export your contacts from Bento, import to the new platform, and recreate your automations. Most platforms have CSV import. Budget a weekend for simple setups, a week for complex automations.

Bento has better event tracking and built-in chat. Loops is simpler with a nicer interface. Bento costs $100/mo for 10k contacts; Loops costs ~$99/mo. Choose Bento for power, Loops for simplicity.

At $30/month minimum (3k contacts), Bento is affordable for early-stage startups. But Sequenzy offers more value at $49/mo for 10k contacts with AI included. For very early stage, Brevo's free tier or Loops' free plan might be better starting points.

Ready to try Sequenzy?

Start your free trial today. AI-generated sequences, Stripe integration, and direct founder support included.

Related Comparisons

Sequenzy - Complete Pricing Guide

Pricing Model

Sequenzy uses subscriber-based pricing. You only pay for subscribers active in sequences (automations). Inactive subscribers are free to store.

All Pricing Tiers

  • 0-100 subscribers: Free (Free annually) - 2k emails/month
  • 101-1,000 subscribers: $19/month ($205/year annually) - 20k emails/month
  • 1,001-5,000 subscribers: $29/month ($313/year annually) - 125k emails/month
  • 5,001-10,000 subscribers: $49/month ($529/year annually) - 300k emails/month
  • 10,001-25,000 subscribers: $99/month ($1069/year annually) - 875k emails/month
  • 25,001-50,000 subscribers: $199/month ($2149/year annually) - 2M emails/month
  • 50,001-100,000 subscribers: $349/month ($3769/year annually) - 4.5M emails/month
  • 100,000+ subscribers: Custom pricing (Custom annually) - Unlimited emails/month

Yearly billing: All plans offer a 10% discount when billed annually.

Free Plan Features (0-100 subscribers)

  • Up to 100 subscribers in sequences
  • 2,000 emails/month
  • Email campaigns
  • Email sequences
  • Advanced analytics
  • Advanced segments
  • Stripe integration
  • API access
  • "Built by Sequenzy" branding

Paid Plan Features (1,000 - 100,000 subscribers)

  • Subscribers in sequences
  • Monthly email quota
  • Email campaigns
  • Email sequences
  • Advanced analytics
  • Advanced segments
  • Stripe integration (Segment by LTV & MRR)
  • API access
  • Priority support
  • No branding

Enterprise Plan Features (100,000+ subscribers)

  • Unlimited subscribers
  • Unlimited emails
  • Advanced analytics
  • Advanced segments
  • Stripe integration
  • Dedicated support
  • Custom integrations
  • SLA guarantee
  • No branding

Important Pricing Notes

  • You only pay for subscribers who are active in automations/sequences
  • Storing inactive subscribers is free
  • No hidden fees - all features included in the price
  • No credit card required for free tier

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