The Key Difference
Bento and Sequenzy both handle transactional + marketing emails with automation. The differences:
- Bento: Event-driven platform with e-commerce focus. Shopify/WooCommerce integrations, SMS/WhatsApp, per-contact pricing ($0.01/contact). More developer-oriented.
- Sequenzy: SaaS-focused platform with visual automation. Stripe subscription management, simpler UI, tiered pricing. More approachable for non-developers.
When should you choose Sequenzy?
1. You Want Lower Pricing
At 10,000 contacts, Sequenzy costs $49/mo vs Bento's $100/mo. At 25,000, we're around $99/mo vs Bento's $250/mo. Sequenzy is about 50% cheaper at most scales. Bento's per-contact pricing adds up fast.
2. You're Running a SaaS (Not E-commerce)
Both have Stripe, but Sequenzy is designed for SaaS subscription management—MRR tracking, churn signals, trial automations. Bento's Stripe integration is more e-commerce payment focused.
3. You Want Simpler Automation
Sequenzy has a visual drag-and-drop builder. Bento's automation is event-driven and more code-like—powerful but steeper learning curve. If you want simplicity, Sequenzy is more approachable.
4. You're Not a Developer
Bento is described as "not beginner-friendly" with a layout that "might take a bit to get used to." Sequenzy is designed to be usable by non-technical founders.
5. You Want a Free Tier
Sequenzy has a permanent free tier with 100 subscribers. Bento only offers a 30-day trial, then you must pay.
When should you choose Bento?
1. You're Running an E-commerce Store
We don't have e-commerce integrations. Bento has Shopify, WooCommerce, and Magento apps. Abandoned cart recovery, product recommendations, order tracking—Bento does this well.
2. You Need SMS/WhatsApp
We're email-only. Bento supports SMS and WhatsApp for multi-channel campaigns. If you need text messaging, Bento has it and we don't.
3. You Need Advanced Event-Driven Automation
Bento's event system is more granular—you can fire automations on any user behavior: quiz completion, course progress, specific page views. Our automation is powerful but less granular.
4. You Need SOC-2 Compliance
Bento is SOC-2 Type II certified. We're not there yet. If your business requires SOC-2 compliance from vendors, Bento has this certification.
5. You Want Manual Account Approval
Bento manually approves every account and monitors sending. This protects deliverability. Some prefer this hands-on approach to platform quality.
Honest Limitations of Sequenzy
- No e-commerce: No Shopify, WooCommerce, or Magento integrations.
- No abandoned cart: We can't recover e-commerce carts.
- Email-only: No SMS or WhatsApp support.
- Less event granularity: Bento's event system is more powerful for complex behavior triggers.
- Not SOC-2 yet: We're working on compliance but not certified.
Honest Limitations of Bento
- More expensive: $100/mo at 10k contacts vs our $49/mo. Doubles at 20k.
- No free tier: Only a 30-day trial. You must pay to continue.
- Steeper learning curve: Not beginner-friendly. Takes time to understand.
- Pays for every contact: Inactive subscribers still cost $0.01/mo each.
- More developer-oriented: Non-technical users may struggle.