Wisecut
Day 5 after signup
Re: We would like to know how your experience has been so we can make Wisecut even better for you!
Why it works
- Connect the feedback request to a specific user behavior so the reason for the survey feels clear.
- Set expectations for the survey’s time commitment before the call to action.
- Close with a direct offer of personal help to make the message feel approachable.
How it is built
- Personal thank-you
- Observed user behavior
- Brief survey request
- Survey button
- CEO sign-off
Email copy
Dear [First name] [First name], I wanted to thank you for testing out Wisecut! We noticed that you still haven’t started editing a video. We'd love to understand why so we can make our service more valuable for you. Would you be willing to take 2 minutes of your time to answer a few questions so we can improve the Wisecut experience for you? It won't take more than 2 minutes. And we'll be very grateful. Take the survey As always, feel free to email me anytime, and I'll get back to you as soon as possible. Sincerely, Ivo Machado CEO | Wisecut @2026 Wisecut, Inc. 1000 Brickell Ave Ste 715 PMB 5015 Miami, FL 33131 This email was sent to you@example.com. To stop receiving these emails, click here unsubscribe.