Respona
Day 6 after signup
question about your first week
Why it works
- Anchor the request to a specific moment in the customer journey to make the check-in feel timely.
- Ask for one concrete piece of feedback rather than a broad evaluation.
- Have a named person offer a clear next step so the message feels personal and actionable.
How it is built
- Personal greeting
- First-week check-in
- One-point feedback request
- Founder’s commitment
- Personal sign-off
Email copy
Hi [First name], How did your first week with Respona DFY go? If you can reply with one thing that felt unclear, slow, or could be improved, I’ll take a look personally and find a solution. My goal is to make sure you have an excellent experience with Respona, so any quick feedback is genuinely helpful. Thanks so much, Farzad Rashidi Founder respona.com Don't Spam. Build Relationships. Washington, D.C. USA Prefer fewer emails? Let me know