Dear [First name] [First name],
I wanted to thank you for testing out Wisecut!
We noticed that you still haven’t started editing a video. We'd love to understand why so we can make our service more valuable for you.
Would you be willing to take 2 minutes of your time to answer a few questions so we can improve the Wisecut experience for you?
It won't take more than 2 minutes. And we'll be very grateful.