Userbrain
Day 9 after signup
🔐 Your Userbrain account is secure
On the recent PHP vulnerabilities: we patched early, your account was never at risk.
Why it works
- Start with the wider security issue so readers understand why the update matters.
- Explain the response in chronological order, then state clearly whether users were affected.
- Close with a direct support option for readers who want more detail.
How it is built
- Direct greeting
- Security issue context
- Response timeline
- Account reassurance
- Support contact and sign-off
Email copy
Hi there, You may have seen the recent reports about critical PHP vulnerabilities being actively exploited across the web. We wanted to give you a quick, direct update on where Userbrain stand: We identified and monitored these vulnerabilities early, and we put mitigation measures in place before official patches were even available. As soon as the official fixes were released, we applied the fixes immediately. Our systems are under continuous monitoring, and we've found no indication that Userbrain has been affected. Your account, your data, and your user tests are secure. If you have any questions, just reach out to support@userbrain.com, we're happy to walk you through the details. Thanks for trusting us with your research. Team Userbrain Copyright © 2024 Userbrain GmbH, All rights reserved. Want to change how you receive these emails? You can update your preferences or unsubscribe from this list.