Tiger Data
Day 8 after signup
Your service has been paused due to inactivity
Your service was paused after 3 days of inactivity. You can unpause it anytime from the Console.
Why it works
- Lead with the account event so the recipient immediately understands why the email was sent.
- Put the recovery action next, then explain the policy behind the pause to answer the likely follow-up question.
- Keep the message brief and use a straightforward, informative voice for an operational notification.
How it is built
- Personal greeting
- Service pause notice
- Unpause instructions
- Service policy clarification
Email copy
Hi [First name], Your free service db-41683 was paused after 3 days of inactivity. You can unpause it anytime from the Tiger Cloud console. Note that all free services automatically pause after 3 days of inactivity. Standard services run continuously unless paused manually. Thanks, The Tiger Data Team Timescale, Inc., d/b/a Tiger Data, 335 Madison Ave, New York, NY 10017, United States