Sembly
Day 0 after signup
How can we make your Sembly setup easier?
Why it works
- Open with the recipient’s signup context so the request feels relevant rather than like a general survey.
- Use a few specific questions to make feedback easier to give, then offer both a quick reply and a scheduled conversation.
How it is built
- Personal greeting
- Signup context
- Feedback questions
- Reply or call options
- Personal sign-off
Email copy
Hey [First name], I noticed you created a Sembly account recently, but haven't had a chance to finish setting up your workspace or create your first presentation yet. We'd love to learn how we can make things easier. If you have two minutes, could you hit reply and share a bit about your experience so far? 1. What held you back or gave you pause after signing up? 2. Was anything tricky or difficult to understand? 3. Did you sign up for Sembly Notes (meetings and transcriptions) or Studio (presentations and docs)? Even a quick 1–2 sentence email reply would be tremendously helpful! Alternatively, if you're open to sharing your feedback on a quick 15-minute call, we'd love to offer you a $25 gift card as a thank you for your time. You can pick a time slot that works best for you here: https://calendar.app.google. Thanks so much for helping us improve! Best, Inna Khoma Your helpmate · Sembly AI 234 5th Ave, New York, NY 10001 Unsubscribe from these emails