Ahrefs
Day 13 after signup
Ahrefs Free: what stopped you?
Why it works
- Frame the feedback request around a specific point in the recipient’s journey so they understand why you are asking.
- Offer concise, recognizable response options to make answering easy, while leaving room for an open-ended reply.
How it is built
- Personal greeting
- Acknowledges limited activity
- Explains feedback request
- Offers response options
- Personal sign-off
Email copy
Hey [First name], Kamila again 👋 I noticed you haven't explored everything Ahrefs has to offer yet 👀 I'd like to know if something about the process is confusing or frustrating. Just tap the answer that matches your experience below, or hit reply. I don’t have a website yet I signed up to research other sites I didn’t realize I needed to add one I couldn’t find where to add it Just exploring Other (reply to email) We read everything that comes in, and it's what shapes how we build 🙏 Cheers, Kamila Olexa Product Marketing, Ahrefs © 2026 Ahrefs Pte. Ltd. (201227417H) 16 Raffles Quay, #33-03 Hong Leong Building, Singapore 048581 Legal info · Unsubscribe