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Email examplesBrandsNeon

Neon email examples

SaaS·Cloud database platform·neon.tech
Emails
5
Sequence
1
Typical send day
Day 3
Subject length
59 characters
Sending platform
Customer.io

All Neon emails

Its sequences first, then the emails it sent outside them, in the order they arrived.

Day 0
Day 1

Sequence · 2 emails over 1 day

Neon onboarding

Clone

Neon <> Feedback on onboarding (you@example.com)

NeonFeedback request
Remix

Opus 5.5, Frontier models for all paid accounts, new skills and a feedback tool

NeonChangelog
Remix

Neon Realtime is finally here! Also 11 new models in AI Gateway, Managed Better Auth 1.7 and more

NeonChangelog
Remix

Neon email marketing facts

How often, when and how Neon emails its subscribers, measured from every email we received.

Emails captured
5 emails
Received
Oct 3, 2026 to Oct 16, 2026
Automated sequences
1
First week after signup
4 emails
First 30 days
5 emails
Sending frequency
about 2.1 emails a week
Busiest send day
Friday (40%)
Typical send time
Around 6 PM UTC
Subject line length
59 characters (median)
Emoji in subject lines
0%
Preview text set
60%
Dark backgrounds
20%
Sending platform
Customer.io

The first 30 days after signup

Every email Neon sent in its first month, grouped by the day it arrived.

  1. Day 0

    Signup day

    • Welcome to Neon - Your account now has access to 5 productsWelcomeWelcome
  2. Day 1

    • Invite your team to your new organizationOnboardingOnboarding
  3. Day 3

    2 days later

    • Neon <> Feedback on onboarding (you@example.com)Feedback requestFeedback request
  4. Day 6

    3 days later

    • Opus 5.5, Frontier models for all paid accounts, new skills and a feedback toolChangelogChangelog
  5. Day 13

    7 days later

    • Neon Realtime is finally here! Also 11 new models in AI Gateway, Managed Better Auth 1.7 and moreChangelogChangelog

Neon's email subject lines

Every subject line and preview text, in the order they arrived.

  1. Welcome to Neon - Your account now has access to 5 productsWelcome·Oct 3, 2026
  2. Invite your team to your new organizationInvite teammates to collaborate on projects and branches together.Onboarding·Oct 4, 2026
  3. Neon <> Feedback on onboarding (you@example.com)Feedback request·Oct 6, 2026
  4. Opus 5.5, Frontier models for all paid accounts, new skills and a feedback toolChangelog 79 plus custom dictionaries for Lakebase Search, Embeddings models, and 1GB storage upgrade!Changelog·Oct 9, 2026
  5. Neon Realtime is finally here! Also 11 new models in AI Gateway, Managed Better Auth 1.7 and moreChangelog 80 plus Stripe Data Pipelines that sync Stripe data directly into your databaseChangelog·Oct 16, 2026

Neon's email strategy at a glance

We captured 5 emails from Neon after signing up, mostly changelog, welcome and onboarding emails. They form 1 automated sequence you can follow day by day.

20% of its emails arrived on the day we signed up, it sends with Customer.io, its designs lean green and blue and 80% of its emails use single cta.

Its subject lines run about 59 characters.

Brand colors in its emails

  • #ffffff
  • #000000
  • #05e599
  • #00b27d
  • #067df7
  • #0a0a0a

Send emails like Neon's, for your brand

Clone Neon's sequence with its timing, written for your brand.

  • Keeps the original layout and structure
  • Written for your brand and voice
  • Starts as a draft you can edit
Clone this sequence

What Neon's emails have in common

Styles

Single CTA80%Plain text40%

Colors

Green60%Blue20%Black & white20%

Sending platforms

Customer.io100%

Compare these emails across brands

  • Welcome email examples1411
  • Onboarding email examples1936

Other SaaS brands

  • Hyperping90 emails
  • Atlassian30 emails
  • OpenProse22 emails
  • Balsamiq15 emails
  • Dupple15 emails
  • Timedoctor15 emails
  • Notion14 emails
  • Pictory14 emails

Frequently asked questions

What email platform does Neon use?

Neon's emails in this gallery were sent with Customer.io, detected from their delivery headers.

How many emails does Neon send after signup?

We captured 5 emails from Neon across 1 sequence, 20% of them on the day we signed up.

Does Neon send a welcome email?

Yes. Neon sent a welcome email. Open it above to see the subject line, preview text and full design.

How often does Neon send emails?

Neon sent about 2.1 emails a week over the time we were subscribed, with 4 emails in the first week after signup.

When does Neon send its emails?

40% of Neon's emails arrived on a Friday, its busiest day, and the typical email arrived around 6 PM UTC.

What kind of emails does Neon send?

Of the emails we captured: 60% lifecycle and 40% product update.