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Email examplesBrandsLivestormOnboarding

Livestorm onboarding Q&A invitation

Livestorm invites new users to a live Q&A for step-by-step help with setup and product questions. Recipients can ask live, join the stage, or submit questions in chat.

Livestorm

Day 18 after signup

Got questions? Join our live Q&A session

Bring your how-to questions and get real-time help from our team.

Why it works

  • Frame the session around a specific new-user need so the invitation feels useful rather than like a product demo.
  • Explain the different ways to participate before presenting one clear registration action.

How it is built

  1. Personal greeting
  2. Getting-started context
  3. Live session explanation
  4. Ways to ask questions
  5. Example questions
Email copy

Hi [First name], Getting started with Livestorm can raise a lot of questions — and sometimes the fastest way forward is just to ask. That's why we're hosting a live Q&A session where you can get real-time help from our team. This isn't a product demo — it's a dedicated time to bring your "how do I…" questions and get them answered live. Here's how it works: 🎤 Join and ask your question live (you can even come on stage) 💬 Or drop it in the chat / questions tab 🛠️ We'll walk you through the answer step by step You can ask things like: • How do I set up my first event? • How can I improve attendance? • Where do I find or use a specific feature? Save your spot See you there, The Livestorm Customer Care Team 2026 Livestorm, All rights reserved The world’s leading webinar platform. 16 rue Cuvier, 69006 Lyon, France Unsubscribe from our emails

Brand
Livestorm
Industry
SaaS · Webinar software
Type
Lifecycle
Email
Onboarding
Sent
Day 18 after signup
Sent at
Wed, 12:30 PM UTC
From
Gilles Bertaux <gilles@livestorm.co>
Sent with
Customer.io
PersonalizedSingle CTA

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Try it
  • Registration button
  • Team sign-off
  • All onboarding email examples

    Breakdown

    Main button
    “Save your spot”
    Calls to action
    1 button, 2 links
    Length
    153 words · Under a minute
    Images
    None
    Layout
    Single column · Text-heavy
    Voice
    Friendly
    Language
    English
    Fonts
    Arial
    Dark mode
    No custom styles

    Colors

    • #0b42c3
    • #ffffff
    • #5d6d79
    Blue emailsLight emails

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