Joiin onboarding

5 emails over 5 days, counted from the day we signed up.

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Day 0First email
Email 1 · WelcomeYou’re in - here’s how to get the most from JoiinLet’s get started
Day 0Same day
Email 2 · Activation nudgeEverything's set up. Except one thing.Connect your companies and Joiin does the rest.
Day 22 days later

What each email does

Day 0First emailWelcomeYou’re in - here’s how to get the most from JoiinWelcomes the recipient to their trial and guides them to connect their companies as the first step. It explains what Joiin can do once data is connected and points to support options.
Day 0Same dayActivation nudgeEverything's set up. Except one thing.Reminds a new user to connect their first company, the key step needed to start building reports and dashboards. It highlights supported integrations and data security, then offers support and a demo.

Activation nudgeCan I help get your companies connected to Joiin?A Joiin contact notices the new user has not connected any companies and offers to help troubleshoot. The email suggests replying with the obstacle or using WhatsApp.

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