IsDown onboarding

3 emails over 2 days, counted from the day we signed up.

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Day 0First email
Email 1 · WelcomeWelcome to IsDown! Let’s set up your account.Three quick steps and your vendors are on one dashboard.
Day 11 day later
Email 2 · OnboardingGet outage alerts in Slack, Teams and moreConnect your team’s tools in a few clicks.
Day 21 day later

What each email does

Day 0First emailWelcomeWelcome to IsDown! Let’s set up your account.Welcomes new users and outlines three steps to set up vendor monitoring: choose services, configure alert destinations, and filter incidents. It also introduces status pages and team profiles.
Day 11 day laterOnboardingGet outage alerts in Slack, Teams and moreShows new users how to connect outage alerts to team chat, incident tools, and custom workflows. It explains when alerts are sent and invites the recipient to request another integration.

OnboardingWhich vendors does your team rely on?IsDown encourages a new user to add the vendors their team depends on so service monitoring can begin. It gives examples and offers help adding a missing vendor.

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